MULUKEN FIKRU
Summary
Management Information Systems graduate with a strong business concentration, focusing on the integration of business processes and technology, and seeking a position in data analysis, systems management, or business process optimization. Proficient in utilizing technology to overcome business obstacles, improve decision-making procedures, and streamline workflows. Dedicated to leveraging expertise in management and information systems, along with an understanding of AI, to drive organizational success and contribute to continuous improvement initiatives through innovative, data-driven solutions.
Overview
5
5
years of professional experience
Work History
Business Development Intern
Gratitude Systems
08.2024 - Current
- Assisted in [specific duties/responsibilities, e.g., "data collection and analysis to support ongoing projects"].
- Participated in hands-on training sessions focused on [industry or task-specific skills].
- Collaborated with team members to complete [describe a project or task], achieving [mention results or learning outcomes].
- Maintained confidentiality and followed company policies regarding intellectual property.
Valet Attendant Supervisor
SP Plus Parking
03.2020 - 05.2023
- Driven revenue growth by identifying upselling opportunities such as car washes or detailing services.
- Improved customer satisfaction by ensuring efficient valet services and addressing concerns promptly.
- Created an incentive program that rewarded top-performing employees based on measurable achievements.
- Streamlined parking operations for increased efficiency and reduced wait times for guests.
Education
Bachelor of Science - Business, Management Information Systems (MIS)
George Mason University
Fairfax, Virginia05.2024
Associates of Science - Business Administration
Northern Virginia Community College
Alexandria, Virginia05.2022
Skills
- Application Software: Microsoft Office, Project Professional
- Programming Languages: Java, SQL, Java Script
Languages
English
Native or Bilingual
Timeline
Business Development Intern
Gratitude Systems
08.2024 - Current
Valet Attendant Supervisor
SP Plus Parking
03.2020 - 05.2023
Associates of Science - Business Administration
Northern Virginia Community College
Bachelor of Science - Business, Management Information Systems (MIS)
George Mason University
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