M.UMAIR TAHIR
Newark
Summary
Seasoned Business Analyst offering 5 years of business industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
11
11
years of professional experience
Work History
Business Analyst II|UAT|QA
JP Morgan Chase & Co
01.2022 - Current
- Defining Test Strategies for the different functionalities scoped for the project and getting the approval from Business owners
- Coordinated and directed UAT testing efforts in an agile sprint-based methodology
- Collaborated with product managers and developers to define workflow procedures and manage agile boards as well as process improvement
- Work with UT automation team to plan and prioritize automation for various front ends, API’s and services
- Designed and executed test cases using Q-test application
- Study project specifications, gather/analyze data and establish test guidelines and timeframes in conjunction with other team members
- Interacted with developers on daily basis for requirement analysis and requirement gathering, design review, testing, bug review and documentation
- Assure requirement are met by applications testing aspect, including functionality and usability
- Conversant with agile methodologies, participated and hosted scrum meetings including daily stand up, sprint planning, sprint review, sprint retrospective, and backlog refinement/grooming to drive iterative and incremental project development
- Developed and maintained positive relationships with stakeholders and team members
- Managing and handling the Production releases and making sure all testing found as expected
- Working as defect manger for tracking the defects raised by UAT in JIRA and representing team for queries related to defect
- Creating test cases from the high-level scenarios and send the test scenarios for reviews to project lead
- Prepare test execution metrics and defect management
- Used agile method and processes to coach 4 product owners through complex problem-solving and solution strategies
- Ensured user stories were 100% ordered, defined and ready to be worked on.
CRMO – Hedge Fund Services
JP Morgan Chase & Co
01.2020 - 01.2022
- Collaborate with business managers and team to define, prioritize, achieve strategic objectives, ensuring SLA meet approved business requirement and maintain quality
- Determining credit risk appetite for individual funds or groups of hedge funds within the CS and legal entity policy framework
- Work with internal and external teams to identify and track issues to continuously improve the process
- Provide ad hoc reports to our stake holders (credit officers, asset managers, overlimit team, Nav team, technology team, business managers regarding performance and historic trading analysis
- Work closely with technology to perform user acceptance testing, for upgrades, and enhancements
- Develop a thorough knowledge of our client base and building relationships with Investment Managers and other related third parties
- Setup annual reviews, bulk proposals, facilities, remediation on request
- Prepare daily, weekly, and monthly reports (R-115, LATAM, Remediation, AWC, GCM, lite editor, No credit, WCR 365/366/368), NFAR IA block trades
- Streamline operations by running daily reports versus weekly, which improve visibility of transactions and ensure compliance was always maintained
- Expert knowledge on banking application-ICRD, RBRM, Client Central, Acaps, Quest, caddie.
Escalation Supervision – (Pending Team)
JP Morgan Chase & Co
01.2015 - 01.2019
- Responsible for assigning daily project resources and task, organizing meeting managing product quality, resolution of issue, status reviews and reporting change control and customer reports
- Ability to manager through competing/conflicting requests, developing resolutions and to complex problems
- Monitor all project risk factor and update business managers, marketing team, credit analyst, technology partners and quality team about the system changes
- Attend 20-30 calls per day provide superior customer services and figured out the dealer’s problems and provide suitable solutions
- Auto Retail & Lease Analyst (Loan Funding & Reporting)
- Review $80-100K contracts & advise Dealers in policy standards resulting in a 24hour close rate
- Researched & resolved complaints to ensure ongoing customer satisfaction and confidentiality
- Managed 200+ Rendered Statements daily to deliver accurate stock & bond information to clients
- Reduced Risk exposure by interacting directly with high net-worth clients to confirm account changes
- Increased team efficiency by maintaining detailed procedures that reduced redundancy, improve accuracy.
Business Analyst
SHERALVEN Enterprise Ltd
01.2014 - 01.2015
- Effectively communicated technical solutions to non-technical stakeholders through design documents, data models, workflow diagrams, and wireframes/mockups, employing skills in data analysis, business requirements analysis, technical specifications, and design thinking
- Proficient with PowerPoint, Excel, Visio, Figma and Invision for process mapping, strategic thinking, problem-solving, workflow management, and both verbal and written communication.
Education
Master of Information Systems -
CQU University
Melbourne, AustraliaMaster of Finance -
University Agriculture Faisalabad
Faisalabad, PakistanBachelor of Computer Science -
University Agriculture Faisalabad
Faisalabad, PakistanSkills
- OCP 9i Developer Certificate
- Microsoft Office Suite
- Project Management
- SharePoint
- Agile Training
- Scrum Master Training
- Team Lead
- Alteryx
- Business process improvement
- Python
- SAS
- User Acceptance Testing
- Test case scenarios
Timeline
Business Analyst II|UAT|QA
JP Morgan Chase & Co
01.2022 - Current
CRMO – Hedge Fund Services
JP Morgan Chase & Co
01.2020 - 01.2022
Escalation Supervision – (Pending Team)
JP Morgan Chase & Co
01.2015 - 01.2019
Business Analyst
SHERALVEN Enterprise Ltd
01.2014 - 01.2015
Master of Information Systems -
CQU University
Master of Finance -
University Agriculture Faisalabad
Bachelor of Computer Science -
University Agriculture Faisalabad
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