Munde Wanchum
STOUGHTON,MA
Summary
Well-skilled in customer service with valuable experience as a waiter, host, and busser. Passionate about hospitality and adept at managing high-volume dining environments. Strong communication, adaptability, and diligence ensure a positive guest experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Amelia's Italian Restuarant
Stoughton, MA
04.2023 - Current
- Trained 4 servers on the “steps of service”
- Various positive reviews on OpenTable regarding expertise, proficiency, and attitude
- Tended to customers with great care leading to an average tip of 22.3%
- Promoted loyalty programs and advertised/sold gift cards
Host
Amelia's Italian Restaurant
Stoughton, MA
06.2021 - Current
- Efficiently managed reservations and delivered excellent customer service
- Resolved customer complaints, collaborated with staff, and maintained a clean, well-stocked environment
Busser
Amelia's Italian Restaurant
Stoughton, MA
06.2021 - Current
- Trained 10+ new bussers
Education
High School Diploma -
Stoughton Highschool
Stoughton, MA06-2024
Skills
- Versatility and experience in accommodating most front-of-house roles in restaurant settings
- Experience in customer service
- Adequate knowledge of liquor
Certification
- TIPS On-Premise Alcohol Server Training Certification
- ServSafe Food Handler Certification
Timeline
Server
Amelia's Italian Restuarant
04.2023 - Current
Host
Amelia's Italian Restaurant
06.2021 - Current
Busser
Amelia's Italian Restaurant
06.2021 - Current
High School Diploma -
Stoughton Highschool
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