Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Muneeb Hiptoola

Ottawa

Summary

Committed Warehouse process Guide accustomed to managing shipping and operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Overview

3
3
years of professional experience

Work History

Process Guide

Amazon
10.2023 - Current
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Informed tour members of safety risks associated with attractions, confirming customer security.
  • Maintained accurate records of tour members and managed paperwork for organizational maintenance.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Supported management in analyzing process performance data, identifying areas for improvement.
  • Participated in regular team meetings, contributing valuable insights toward process enhancements.

Cashier Team Lead

Dollarama Store
10.2022 - 01.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Service Staff

McDonalds
03.2022 - 05.2022
  • Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
  • Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
  • Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Trained and assisted up to 10 person per hour service members regularly.

Education

High School Diploma -

Longfields Davidson Heights Secondary School
Ottawa , ON
06-2023

Skills

  • Problem-Solving
  • Flexible and Adaptable
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills

Hobbies

Travelling, sports, food 

Languages

English
Native or Bilingual
Persian
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Process Guide

Amazon
10.2023 - Current

Cashier Team Lead

Dollarama Store
10.2022 - 01.2023

Service Staff

McDonalds
03.2022 - 05.2022

High School Diploma -

Longfields Davidson Heights Secondary School

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Muneeb Hiptoola