Munish Verma
Worcester,MA
Summary
I aspire to work in a recognized & well reputed organization that offers dynamic growth potential where I could leverage my experience and qualifications to deliver significant profits.
Personable financial leader skilled in developing highly effective teams and managing daily branch operations with efficiency and a focus on client services. Well-versed in identifying areas in need of improvement and implementing actionable solutions to drive revenue and reduce expenditures. Aiming to fulfill a professional role to leverage several years of related experience.
Overview
14
14
years of professional experience
Work History
Assistant Branch Manager
M&T Bank
Worcester, Massachusetts
08.2022 - 06.2024
- Lead and Supervise a store team consisting of 4 Tellers, 2 Personal Bankers, and 1 Financial Service Representative
- Complete monthly and quarterly audits to adhere to all regulatory compliance guidelines
- Achieved and exceeded personal and store goals: Monthly, quarterly and yearly
- Coach all team members on sales and how to accomplish them, along with giving and maintaining monthly staff meetings
- Provide sound advice in every Customer interaction to create a legendary Customer experience to ensure the Customer’s financial needs are met.
Branch Supervisor
TD Bank
02.2016 - 03.2017
- Provide day-to-day service to Customers by troubleshooting and finding ways to fulfill their banking and lending needs such as account opening and closing, mortgage, home equity lines and personal loans
- Maintains strong product and sales knowledge and champions core service values
- Offer guidance and training to less experienced.
Assistant Branch Manager
Citizens Bank
05.2010 - 12.2014
- Lead and Supervise a store team consisting of 4 Tellers, 2 Personal Bankers, and 1 Financial Service Representative
- Complete monthly and quarterly audits to adhere to all regulatory compliance guidelines
- Achieved and exceeded personal and store goals: Monthly, quarterly and yearly
- Coach all team members on sales and how to accomplish them, along with giving and maintaining monthly staff meetings
- Provide sound advice in every Customer interaction to create a legendary Customer experience to ensure the Customer’s financial needs are met.
Education
Bachelor of Arts Degree -
Punjab University
01.2003
Masters in Information technologies -
Punjab Technical University
Languages
- Fluent in English
- Hindi
- Punjabi
- A little bit of Spanish
References
AVAILABLE UPON REQUEST
Timeline
Assistant Branch Manager
M&T Bank
08.2022 - 06.2024
Branch Supervisor
TD Bank
02.2016 - 03.2017
Assistant Branch Manager
Citizens Bank
05.2010 - 12.2014
Bachelor of Arts Degree -
Punjab University
Masters in Information technologies -
Punjab Technical University