Professional in automotive finance sector, providing reliable leadership and strategic financial oversight. Skilled in loan structuring, credit analysis, and regulatory compliance. Known for fostering collaborative team environments and adapting to changing business needs, consistently driving results. Excellent communication and negotiation skills, combined with strong ethical focus.
Work History
Automotive Finance Manager
2 Years 8 Months
Ferman Auto Group | 10.2023 - 06.2026
Led financial analysis to optimize dealership profitability and cash flow management.
Developed and implemented finance strategies that enhanced customer satisfaction and retention rates.
Managed compliance with state and federal regulations in automotive financing practices.
Established partnerships with lenders to secure competitive financing options for customers.
Streamlined loan processing procedures, reducing turnaround time for customer approvals.
Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
Increased sales team effectiveness with comprehensive training on finance options and upselling techniques.
Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.
Sales Associate
7 Years 8 Months
Ferman Automotive Group | 02.2016 - 10.2023
Developed strong customer relationships, enhancing loyalty and repeat business.
Utilized CRM systems to track sales activities and customer interactions efficiently.
Provided product knowledge training to new staff, improving team performance and service quality.
Collaborated with management on inventory control strategies, reducing excess stock levels.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
3 Years 2 Months
Premier Bedding LLC | 08.2012 - 10.2015
Executed promotional campaigns, resulting in increased foot traffic and sales conversion rates.
Analyzed market trends to identify opportunities for product line expansion and positioning.
Trained team members on effective sales techniques, fostering a collaborative selling environment.
Led daily operational meetings to review performance metrics and address challenges proactively.
Owner/Operator
7 Years 9 Months
UniTek LLC | 09.2004 - 06.2012
Directed daily operations, ensuring compliance with safety standards and operational efficiency.
Developed strategic business plans to enhance service delivery and customer satisfaction.
Managed vendor relationships, negotiating contracts for cost-effective procurement and supply chain optimization.