Munnazza Riaz
Columbia,MD
Summary
Detail-oriented health information technology professional seeking to leverage expertise in data management and health care systems to contribute to a dynamic healthcare organization. Committed to optimizing patient care and operational efficiency through the implementation of HIT solutions.
Overview
11
11
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Pharmacy Technician
Harris Teeter Pharmacy
09.2022 - Current
- Assist pharmacists in preparing and dispensing medications
- Measure, mix, count, label, and record medication dosages according to prescriptions
- Interact with customers to obtain information and answer questions about medications
- Provide excellent customer service and maintain accurate inventory records
- Handle billing and payment transactions
- Proficiency in using pharmacy software systems
- Knowledge of medical terminology and pharmaceutical calculations
- Strong attention to detail to avoid medication errors
- Ability to manage multiple tasks and prioritize effectively
- Awareness of healthcare regulations and standards, including HIPAA.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume pharmacy environment.
Pharmacy Technician
CVS Pharmacy
08.2017 - 01.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
Rite Aid Pharmacy
04.2014 - 08.2016
- Communicated with patients and Insurance companies to check eligibility, benefits, Claims
- Verified HIPAA regulations prior to releasing PHI to a member
- Accurately documented patient information in database and print medication labels
- Addressed and resolved Patients problems
- Organized and managed workflow efficiently.
Order Taker, Manager
Pizza Bolis
01.2013 - 12.2014
- Worked as an order taker and front end manager
- Trained about 6 people
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Master's degree in Health Information Technology -
05.2022
Bachelor's degree in Biological Sciences -
05.2018
Associate of Science -
05.2015
Skills
- Proficiency in using and managing EHR systems such as EPRN
- Skills in collecting, organizing, and maintaining patient health records
- Knowledge of database systems and query languages such as SQL
- Strong focus on accuracy and precision in managing health information
- Ability to understand and address the needs of different stakeholders
- Proficient in English, Urdu, and Punjabi
Certification
- National Certified Pharmacy Technician (CPhT)
- CPR Certified
- Certified Immunizer
Organizational Involvement
Member of Phi Thera Kappa
Member of Phi Delta Epsilon International Medical Fraternity
Member of Phi Mu Fraternity for Women
Member of UMBC Pakistani Student Association
Member of UMBC Muslim Student Association
Projects
Presented Mini URCAD in class to identify women poor conditions in rural areas from all over world. Analyzed and identified different types of bacteria using Gram Staining, Morphological Observations, Culture Methods, Biochemical tests, Polymerase Chain Reaction, DNA Hybridization, Western Blotting, Flow Cytometry, Microarray Analysis. Capstone Project for Data Mining and Big Data Analytics for public health.
Training
- Introduction to Biology laboratory
- Organic Chemistry
- Healthcare Laws and Ethics
- Health Information exchange
- Advanced Data Analytics
- Telehealth
- Database Management
Timeline
Pharmacy Technician - Harris Teeter Pharmacy
09.2022 - Current
Pharmacy Technician - CVS Pharmacy
08.2017 - 01.2022
Pharmacy Technician - Rite Aid Pharmacy
04.2014 - 08.2016
Order Taker, Manager - Pizza Bolis
01.2013 - 12.2014
University of Maryland Baltimore County (UMBC) - Master's degree in Health Information Technology,
University of Maryland Baltimore County (UMBC) - Bachelor's degree in Biological Sciences,
Community College of Baltimore County (CCBC) - Associate of Science,