Muntakimuddin Ahmed
Queens,NY
Summary
Dynamic sales professional with extensive experience at AT&T Mobility, demonstrating expertise in transactions, cash handling, and relationship building. Proven ability to leverage upselling techniques and collaborate effectively with teams to consistently exceed sales targets. Recognized for enhancing profitability and managing customer relationships with a focus on satisfaction and retention. Career aspirations include further developing strategic sales initiatives to drive growth.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
AT&T Mobility
Floral Park, NY
10.2024 - Current
- Greeted customers upon entering the store and provided assistance.
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
- Used product knowledge to suggest items to match client needs.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Handled customer complaints in a professional manner.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Outside Sales Representative
Spectrum
Queens, NY
08.2023 - 04.2024
- Generated leads through cold calling, networking events, referrals.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Managed accounts by providing solutions that best fit the customer's needs.
- Identified customer needs by asking questions and advising on best solutions.
- Promoted products through effective sales techniques, resulting in increased sales figures.
Assistant Manager
Domino's Pizza
Brooklyn, NY
04.2022 - 07.2023
- Maintained accurate records of sales transactions using point-of-sale systems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Monitored cash flow to ensure sufficient funds were available for daily operations.
Shift Leader
Dunkin' Donuts
Brooklyn, NY
03.2020 - 02.2022
- Resolved customer complaints promptly and professionally.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Collaborated with management to set performance goals and evaluate progress.
- Maintained positive working relationship with fellow staff and management.
Education
Associate of Science -
Queensborough Community College
Oakland Gardens, NY09-2026
High School Diploma -
John Adams High School
South Ozone Park06-2022
Skills
- Transactions and cash handling
- Computer skills
- Sales closing
- Relationship building
- Upselling skills
- Goal oriented
- Teamwork and collaboration
- Strong organization skills
Languages
English
Full Professional
Hindi
Professional
Urdu
Professional
Bengali
Professional
References
References available upon request.
Timeline
Retail Sales Associate
AT&T Mobility
10.2024 - Current
Outside Sales Representative
Spectrum
08.2023 - 04.2024
Assistant Manager
Domino's Pizza
04.2022 - 07.2023
Shift Leader
Dunkin' Donuts
03.2020 - 02.2022
Associate of Science -
Queensborough Community College
High School Diploma -
John Adams High School