Murat Leopard
Queens,NY
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Courier
FG Management Group / Veterans Affairs Hospital
12.2022 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Drove safely at all times to avoid accidents and harm.
Medical Assistant
Prohealth
08.2020 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Applied Science - Medical Assistant
Saint Paul's School of Nursing
Rego Park, NY03-2020
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Decision-making
- Relationship building and rapport
Languages
Haitian Creole
Native or Bilingual
Timeline
Courier
FG Management Group / Veterans Affairs Hospital
12.2022 - Current
Medical Assistant
Prohealth
08.2020 - 12.2023
Associate of Applied Science - Medical Assistant
Saint Paul's School of Nursing
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