MURIEL OKOLO
Rosedale,NY
Summary
Skillful Business Administration Professional with a Doctoral in Healthcare Administration, MBA in Health Services and Risk Management and a BBA major in Health Care Systems Management possessing excellent experience in building professional relationships, working in groups, and managing human resources. Able to effectively manage information, communications, and economic resources. Skilled in developing effective and lucrative marketing and business plans. Creative problem-solver and marketer who can see the big picture while never losing sight of details that deliver results. Motivated team player with demonstrated talent for deploying research and analyzing, upgrading, and streamlining complex marketing processes for improvement opportunities.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Care Manager
Advance Care Alliance of New York
03.2019 - Current
- Ensure a current and accurate information sharing consent is present within the electronic health record and updated as necessary when changes occur or are requested by the member and/or representative
- Coordinates and provides access to high quality healthcare services, inclusive of medical, behavioral health, specialized services
- Provides regular communication, monitoring, and action-oriented follow-up on critical and acute healthcare needs
- Identifies, coordinates, and provides access to preventative and health promotion services as needed
- Coordinates transitional care inclusive of appropriate follow up from inpatient to other settings, discharge planning, facilitating transfers within the healthcare system, residential settings and aging out of childhood services to adult services
- Use health information technology in the delivery of care management services, including but not limited to the use of electronic health records and programs to facilitate telehealth services for members
- Maintain a thorough and accurate electronic health record for all assigned members
- Attending department/team meetings, training, supervisions, etc
- As scheduled and in accordance with agency practice and policy
- Complete all required training within required time limits
- Deliver person-centered care management services in compliance with regulatory standards and in alignment with the agency’s quality management plan, policies, and standard operating procedures
- Responsible for the completion of a comprehensive assessment/reassessment process
- Identify gaps in service provision and make referrals when appropriate
- Advocate on the member’s behalf, to reach their identified goals and live a meaningful and quality life
- Develop, implement, and monitor member Life Plans within required time limits, by leading an interdisciplinary team planning process, with the person at the center
- Develop strategies that address conflict or disagreements in the person-centered planning process and working with the interdisciplinary team to resolve those conflicts in a timely manner
- Complete all required service documentation with stated time limits
- Ensure all billing critical documentation is present and valid prior to the submission of any billable service documentation
- Maintain the member’s continued eligibility for care management through the completion of an annual Level of Care (Re)Determination, ensuring OPWDD (Office for People With Developmental Disabilities) eligibility is maintained, and enrolling in the Home and Community Based (HCBS) waiver.
Case Manager
Aguila Inc.
02.2018 - 01.2019
- Work within the Case Management team to assess incoming clients, provide them with immediate services, build goal plans, inform clients of program, track job, financial, and conduct information, and follow up with each client throughout their stay at facility
- Identify people who need help
- Assess client’s needs, situations, strengths and support networks to determine their goals
- Develop mutually-agreed upon plans to improve their well-being
- Help residents adjust to the change and challenges in their lives including homelessness, unemployment, abuse, recovery, and family issues.
Home Health aid
Partners in Care
06.2014 - 01.2018
- Maintained home environment for the residents
- Protected and promoted resident rights and assisted the person to maintain independence
- Provided routine care to the patients
- Reported to supervisor
- Maintained neat and clean environment
- Obtained weights, and vital signs of patients.
Paraprofessional
Execu Search
11.2012 - 07.2013
- Supporting instruction, tutoring and supervision of individual students or small groups of students
- Assisting with classroom management and monitoring of student behavior
- Preparing classroom materials, projects, demonstrations and visual displays
- Monitoring and scoring tests and class assignments
- Clerical duties, such as keeping attendance records
- Operating audiovisual equipment and computers
- Collecting fees and performing general housekeeping duties.
Certified Nursing Assistant
White Glove Inc.
03.2011 - 05.2013
- Provided nursing and nursing related services to residents
- Maintained homelike environment for the residents
- Protected and promoted resident rights and assisted the person to maintain independence
- Provided routine care to the patients
- Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient
- Maintained the ward neat and clean
- Obtained specimens, weights, and vital signs of patients.
Certified Nursing Assistant
Broad lawn Nursing Home
10.2003 - 02.2010
- Provided nursing care in accordance with resident care policies and procedures
- Ensured the safety and well-being of the residents is maintained
- Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan
- Given enemas to patient when needed
- Measured and recorded patient's fluid intake and output
- Managed supply inventory and supply requisitions
- Provided medication reminders
- Provided patient transportation to doctor appointments.
Education
Doctor of Health Administration (DHA) - Health Administration
05.2024
DHA: courses; Organizational Change Management. Organizational Communication. Leadership and Professional Issues. Negotiations and Conflict Management, Risk management, Global Healthcare Strategy, Teaching Practicum, Research Practicum, and Leadership Practicum.
Master of Business Administration in Healthcare Risk and Quality Management -
08.2017
BBA (Bachelor of Professional) in Healthcare Systems Management -
05.2014
AOS (Associate of Occupational Studies) in Medical Assisting -
08.2012
Skills
- Care Planning
- Case assessments
- Clinical Documentation
- Service Coordination
Certification
- Certificates of Achievement in Nursing Assisting
- Home health Aid
Timeline
Care Manager - Advance Care Alliance of New York
03.2019 - Current
Case Manager - Aguila Inc.
02.2018 - 01.2019
Home Health aid - Partners in Care
06.2014 - 01.2018
Paraprofessional - Execu Search
11.2012 - 07.2013
Certified Nursing Assistant - White Glove Inc.
03.2011 - 05.2013
Certified Nursing Assistant - Broad lawn Nursing Home
10.2003 - 02.2010
Virginia University of Lynchburg - Doctor of Health Administration (DHA), Health Administration
Metropolitan College of New York - Master of Business Administration in Healthcare Risk and Quality Management,
Metropolitan College of New York - BBA (Bachelor of Professional) in Healthcare Systems Management,
Mildred Elley College - AOS (Associate of Occupational Studies) in Medical Assisting,
- Certificates of Achievement in Nursing Assisting
- Home health Aid
Similar Profiles
Thelma Mcclendon LMSWThelma Mcclendon LMSW
Care Manager at Advance Care AllianceCare Manager at Advance Care Alliance
Ernestine BrownErnestine Brown
Care Manager at Advance Care Alliance of NY IncCare Manager at Advance Care Alliance of NY Inc
LEGEIA HILLLEGEIA HILL
Care Manager at Advance Care Alliance Inc.Care Manager at Advance Care Alliance Inc.