MURIELLE ACHILLE AKAMCHE TEMEU
New Castle,DE
Summary
Productive and reliable sortation associate bringing superior work ethic and proven time management skills necessary to meet challenging performance targets. Familiar with working in various process paths to ensure successful delivery to customers.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Learning Ambassador
Amazon Services LLC
03.2020 - Current
- Provide training to new hires on safety school
- Coach new hires on process paths and ease them into the job by providing helpful tips
- Assist Shift Assistant in delivering a high quality and productive shift during the sort process by ensuring missorts are resolved within the appropriate time and all packages marked for problem solve are resolved appropriately
- Assist shift assistants in carrying out quality audits
- Provide hourly reports to Shift Assistant on station flow during sort process
- Execute Project Jedi and train other ambassadors to carry out the Project
- Jedi process
- Monitor and track PNOV, deep dive packages marked missing and provide hourly reports to the RTS group
- Train ambassadors on PNOV reporting including tracking, deep dive and generating hourly reports for the RTS group
- Train new ambassadors and associates to problem solve
- Monitor planned routes during pick & stage process and ensure all routes are staged on time for dispatch with no missing packages
- Sweep entire floor for any packages left behind by associates during pick & stage and delay packages as appropriate
- Carry out regular duties as a sortation associate.
Seasonal Process Assistant
Amazon.com Inc
10.2022 - 01.2023
- Responded to advanced issues with professional and relationship-focused approach.
- Conducted onsite visits to external facilities to maintain standardization and compliance across operations.
- Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.
- Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
- Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
Sortation Associate
Amazon.Com Services LLC
06.2019 - Current
- Sorted packages into delivery routes by factors such as size, weight and destination
- Diverted packages according to their different sort zones in a manner that set stower up for success
- Consistently surpassed stow rate goal
- Induct packages and print sort assist label to help associates sort packages appropriately
- Consistently maintained highest induct rate for MCO
- Picked and staged items on time for drivers to dispatch
- Proficient in all process paths at the delivery station
- Worked at a fast pace to meet and surpass tight deadlines while ensuring safety procedures are followed at all times
- Carried out area readiness to ensure increased productivity for the next shift
- Lead discussions around safety.
Education
Associate of Science - Software Enginering
IAI Cameroon
Douala, Cameroon10.2018
Associate of Science - Computer Information System
Community College Of Philadelphia
Philadelphia, PABachelor of Science - Cybersecurity
Wilmington University
New Castle, DESkills
- Troubleshooting
- Team collaboration
- Service-oriented
- Strong organization skills
- MS Office
- Multitasking
- Analytical
- Computer skills
Languages
French
Native or Bilingual
Timeline
Seasonal Process Assistant
Amazon.com Inc
10.2022 - 01.2023
Learning Ambassador
Amazon Services LLC
03.2020 - Current
Sortation Associate
Amazon.Com Services LLC
06.2019 - Current
Associate of Science - Software Enginering
IAI Cameroon
Associate of Science - Computer Information System
Community College Of Philadelphia
Bachelor of Science - Cybersecurity
Wilmington University
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