Muriira Mbogori
Shawnee,KS
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept in collaboration to accomplish demanding objectives, motivate staff, and organize resources. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Assistant Manager
City Thrift
06.2023 - 12.2024
- Handling customer queries and grievances, and making sure the company provides high quality customer service
- Hiring, training, and supervising employees
- They also organize schedules, evaluate performance, and provide guidance
- Developing strategies to improve workplace efficiency and goal achievement, and helping to create a respectful and inclusive team environment
- Liaising between managers, customers, and employees, and providing direction to staff
Assistant Manager
Famous Footwear-Olathe
08.2021 - 07.2022
- Make sure all employees adhere to company's policies and guidelines
- Act as our store's representative and set an example for our staff
- Coach and support new and existing Sales Associates
- Track the progress of weekly, monthly, quarterly and annual objectives
Construction Worker/Laborer
Feyerherm
03.2020 - 08.2020
- Assisted in demolition and the clean-up of concrete walls
- Maintained the cleanliness of the job site
- Landscaping and general plant care (trees, shrubbery, etc.)
Interpreter
Northern Tier High Adventure
05.2017 - 08.2017
- Took crews of Scouts on 6-10 day canoe treks into the wilderness of Southern Ontario
- Provided assistance with navigation, carrying equipment and cooking all while making the boys feel as independent as possible
- Made sure each scout and parent had a wonderful experience on their journey by being engaging, friendly and educational
Education
High School Diploma -
Shawnee Mission Northwest High School
01.2015
Skills
- Customer service
- Policy compliance
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Customer relationship management
- Interpersonal skills
- Active listening
- Teamwork
References
References available upon request.
Timeline
Assistant Manager
City Thrift
06.2023 - 12.2024
Assistant Manager
Famous Footwear-Olathe
08.2021 - 07.2022
Construction Worker/Laborer
Feyerherm
03.2020 - 08.2020
Interpreter
Northern Tier High Adventure
05.2017 - 08.2017
High School Diploma -
Shawnee Mission Northwest High School
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