Murphey Durboraw
Stephenville
Summary
Developed strong customer service and organizational skills in fast-paced environment. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively. Focused on creating positive experiences and ensuring efficient operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Cross Timbers Fine Arts Council
09.2024 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Helped with organizing events
Team Member
Pet Supplies Plus
09.2023 - 07.2024
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Increased sales through effective product placements and persuasive communication skills.
Volunteer
Houston SPCA
03.2020 - 07.2024
- 425+ hours
- Managed cattery by cleaning, adopting out cats, training new volunteers, and socializing animals
- Worked in nursery by bottle-feeding, cleaning, and potty-training newborn kittens
- Supported animal welfare, caring for animals and facilitating adoption events.
Student Worker II
Texas A&M University San Antonio
11.2022 - 05.2023
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Completed research, compiled data, and assisted in timely reporting.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, monitoring and ordering office supplies, and receiving and delivering mail
Education
Undergraduate - Cell Biology
Tarleton State University
Stephenville, TX05-2026
Undergraduate - Cell Biology
Houston Community College
Houston, TX05.2024
Undergraduate - Cell Biology
Texas A&M University San Antonio
San Antonio, TX12.2023
IB diploma -
Westchester Academy of International Studies
Houston, TX05.2022
Skills
- Customer service
- Microsoft Office (Word, Excel, Outlook)
- Canva
- Cash register
- Stocking and product rotation
- Leadership
- Time management
- Organizational skills
- Attention to detail
- Documentation and recordkeeping
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
- Dean's List (2022 - Present)
- Distinguished Honor Roll (2018 - 2022)
- IB Diploma Graduate (2022)
Assessments
Work style: Reliability, Proficient, 08/01/23, Tendency to be reliable, dependable, and act with integrity at work
Timeline
Front Desk Assistant
Cross Timbers Fine Arts Council
09.2024 - Current
Team Member
Pet Supplies Plus
09.2023 - 07.2024
Student Worker II
Texas A&M University San Antonio
11.2022 - 05.2023
Volunteer
Houston SPCA
03.2020 - 07.2024
Undergraduate - Cell Biology
Houston Community College
Undergraduate - Cell Biology
Texas A&M University San Antonio
IB diploma -
Westchester Academy of International Studies
Driver's License
Undergraduate - Cell Biology
Tarleton State University
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