Murray Gardner
Mesa,AZ
Summary
Dynamic and motivated professional with a strong foundation in the hospitality industry, currently transitioning into the tech field through ongoing education in IT and cybersecurity. Proven leadership skills developed at Amazon, with expertise in training and supporting team members in the use of technology, including laptops and tablets, essential for fostering success. Eager to leverage a unique blend of customer service experience and technical knowledge to contribute effectively in a technology-driven environment. Committed to continuous learning and professional growth within the tech sector.
Overview
13
13
years of professional experience
Work History
Learning Ambassador
Amazon
12.2020 - Current
- As learning Ambassador, I would teach the new people that we hired and also cross train other associates.
Packaged Handler
FedEx
04.2020 - 11.2020
- My responsibilities were to fill up the trailers with all type of packages.
Housekeeping
Great Wolf Lodge
09.2019 - 03.2020
- My responsibilities were for the overall cleanliness of the room/suite. As well as handle any calls from guest and the front desk if anything was needed.
Janitor
Northstar Bus Lines
12.2018 - 06.2019
- My responsibilities were to clean multiple facilities.
Houseperson
Ramada by Wyndham Hotle
12.2018 - 06.2019
- My responsibilities were to maintain the property as well answer the guess requests.
Customer Service Representative
Consumer Cellular
08.2018 - 11.2018
- As a customer service rep, I had to manage sales and help with account info also troubleshoot phone problems.
Server
Taco Bell
04.2017 - 07.2018
- My duties were to take care of any customers that come in the front or the drive thru. As well as maintaining my area to be clean.
Housekeeper
Hilton, Marriott, Talking Stick Resort
12.2014 - 03.2017
- My duties were to sort out all of the dirty lien an make sure they were washed, dried and folded. As well as handle any calls from guest and the front desk if anything was needed. Also, the overall cleanliness of the room/suites.
Computer Tech
AZ Strut
08.2013 - 03.2014
- My responsibility was to rebuild computer from recycle computers and to test them as well as install the OS.
Education
Diploma -
Accalarated Learning Acadamey
Scottsdale, AZundefined
SRPMIC Areas Technology, Inc
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SRPMIC Cisco Networking Academy
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Devry University
Skills
- Customer Service
- Experience in different operating systems such as (Windows, Linux, Ubuntu)
- Computers and Electronics Troubleshooting
- Experience with Microsoft Office applications
- Critical thinking skills
- Adaptive learning
- Packaging and labeling
- Picking and packing
- Cross-functional teamwork
- Workload prioritization
- Fulfillment Problem Solver
Timeline
Learning Ambassador
Amazon
12.2020 - Current
Packaged Handler
FedEx
04.2020 - 11.2020
Housekeeping
Great Wolf Lodge
09.2019 - 03.2020
Janitor
Northstar Bus Lines
12.2018 - 06.2019
Houseperson
Ramada by Wyndham Hotle
12.2018 - 06.2019
Customer Service Representative
Consumer Cellular
08.2018 - 11.2018
Server
Taco Bell
04.2017 - 07.2018
Housekeeper
Hilton, Marriott, Talking Stick Resort
12.2014 - 03.2017
Computer Tech
AZ Strut
08.2013 - 03.2014
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SRPMIC Areas Technology, Inc
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SRPMIC Cisco Networking Academy
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Devry University
Diploma -
Accalarated Learning Acadamey