MUSA KIKAIRE
NorthAndover,MA
Summary
Hardworking, dependable, reliable and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks and works well independently to handle assignment and dedicated to business /project success.
Overview
8
8
years of professional experience
Work History
General Manager
Luna Freight LLC
01.2021 - Current
- Administer policies/procedures in a fair and consistent manner
- Professionally address issues with employees, fellow supervisors and managers utilizing the proper resources
- Manage the activities of staff in the development of route schedules and operator assignments to ensure efficiencies and on-time performance
- Ensure excellent training to staff on personal safety, food safety, driver safety (Smith System), and other trainings as needed
- Leverage current opportunities with an innovative eye to what is possible
- Responsible for hiring, onboarding, development of staff including all coaching and disciplinary actions
- Work with Fleet Manager to hire, train and evaluate drivers
- Oversee the utilization of technology/software within the department to maximize effectiveness and efficiency
- Provide and promote effective communication among the driver team staff, cross functional staff, and external partners
- Collaborate with other departments of the Food Bank including Sourcing, Development, Operations, and Programs & Services to ensure the safe, efficient, and customer service driven delivery and pick up of food for the community
- Understand and have competent working knowledge of all processes and systems including but not limited to planning tools, iPad applications, computer systems, securement and proper operation of all transportation equipment and all other activities performed during the handling of product
- Verify daily routes from dispatcher daily
- Monitor drivers and trucks daily and resolves unsafe issues
- Manage daily operations related to dispatching, routing, fleet operations, and equipment utilization
- Provide leadership and direction to the dispatcher and driver team in an effective, positive, and value focused manner always adhering to all company policies
- Other duties as assigned.
General Manager
Adamson Trading L.L.C
01.2016 - 03.2020
- Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance
- Drove shrink results through compliance with all guidelines involving safety, loss prevention, and cash-handling procedures
- Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers
- Led cross-functional projects and identified and solved complex problems in all areas of business
- Supported back office procedures, including hiring and employment processes
- Managed performance of team members by conducting performance appraisals and recommending promotions
- Recognized for excellence in building and motivating management and hourly teams
- Performed analysis to inform key strategic decisions and presented data-driven recommendations to senior leadership
- Prepared operating and capital budgets for division and reviewed expenditures to take corrective action.
Education
Bachelor of Computer Application - Computer Science
Sikkim Manipal University
12.2008
Skills
- Process improvements
- Employee training and development
- Cross-functional team management
- Performance evaluations
- Budgeting and cost control
- Networking and collaboration
- Strategic planning
- Program administration
References
Abubaker Kakooz, Current employer, PRESIDENT AND CEO LUNA FREIGHT LLC, 978-955-1171
Timeline
General Manager
Luna Freight LLC
01.2021 - Current
General Manager
Adamson Trading L.L.C
01.2016 - 03.2020
Bachelor of Computer Application - Computer Science
Sikkim Manipal University
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