Mustafa Abushakra
Chicago,IL
Summary
Business-minded individual motivated to meet monthly quotas through up-selling and marketing techniques. A valued team player with a drive to surpass sales, while building customer relations. Looking to join a company focused on driving sales and attaining company growth.
Overview
9
9
years of professional experience
Work History
Retail Sales Consultant
AT&T
07.2022 - Current
- Top 3% in sales amongst nation
- Generated and followed up leads using salesforce
- Assist customers with purchase of Company products and services, features, accessories and bill payments
- Meet business clients outside store setting to explore new network solutions
- Cold-calling different clients to find new personal solutions and generate company revenue.
Mobile Expert
T-Mobile
09.2019 - 05.2022
- Provided excellent service and attention to customers when face-to-face or through phone
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship
- Drove sales by effectively up-selling and cross-selling products to maximize profitability
- Surpassed daily sales goals by 200% by cross-selling various devices and promoting additional products
- Finished top 10% in company over 4 quarters.
Mobile Associate
Sprint
01.2018 - 09.2019
- Displayed latest promotions, sales incentives and offerings to promote savings and drive sales
- Established and updated accounts for business and personal use
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features
- Implemented company guiding principles to interact with co-workers, building friendly and productive team environment.
Mobile Associate
Best Buy
01.2015 - 01.2018
- Fostered relationships with customers to expand customer base and retain business
- Improved overall customer purchasing experiences to promote steady revenue
- Assisted customers with various types of technical issues via email, and telephone
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Worked well in team setting, providing support and guidance.
Education
Computer Engineering -
Loyola University of Chicago
Chicago, IL01.2015
Skills
- Salesforce
- Time Management
- Sales Goals Attainment
- Organization
- Problem Solving
- Computer Proficiency and Microsoft Office
- Product Knowledge
- Sales Development
Languages
Arabic
Native or Bilingual
Timeline
Retail Sales Consultant
AT&T
07.2022 - Current
Mobile Expert
T-Mobile
09.2019 - 05.2022
Mobile Associate
Sprint
01.2018 - 09.2019
Mobile Associate
Best Buy
01.2015 - 01.2018
Computer Engineering -
Loyola University of Chicago