Amber Quli
Houston,TX
Summary
Experienced banking professional with a strong background in consumer and commercial lending, relationship management, and customer service. Proven track record of managing client relationships, processing transactions efficiently, and resolving issues effectively. Adept at identifying opportunities to provide financial solutions and enhance customer satisfaction.
Overview
16
16
years of professional experience
Work History
Branch Manager
Cadence Bank
Houston, TX
01.2024 - Current
- Oversee branch profitability by managing sales, services, and operations.
- Lead continuous training and development programs for branch employees.
- Enhance branch performance through strategic planning and customer service excellence.
- Apply knowledge of banking products and services to meet customer needs and financial goals.
- Identify potential customers and create opportunities to sell financial solutions.
Personal Banker
Cadence Bank
Houston, TX
03.2021 - 01.2024
- Responsible for monitoring, maintaining and managing client relationships to ensure timely loan administration.
Universal Banker
WALLIS BANK
Houston, TX
02.2019 - 02.2021
- Responsible for performing a variety of transactions including check cashing, opening accounts, transfers and withdrawals while adhering to establish operations.
Office Manager
IT & BUSINESS MACHINE
Houston, TX
09.2017 - 02.2019
- Facilitated effective communication within the office, including staff members and fostering a positive work environment.
Account Leader
Abu Dawud
Karachi, Pakistan
01.2016 - 10.2016
- Managed key accounts and maintained strong relationships with clients in the FMCG sector like Duracell and Wella.
- Developed and implemented strategies to drive sales growth and achieve targets.
- Analyzed market trends and customer needs to identify business opportunities.
- Coordinated with cross-functional teams to ensure timely and effective delivery of products and services.
Branch Manager
Habib Bank Limited
Karachi, Pakistan
10.2012 - 03.2015
- Responsible for branch profitability by taking care of Sales, Services and operations
- Continuous Training and Development programs for employees.
Priority Relationship Manager
Standard Chartered Bank
Karachi, Pakistan
02.2010 - 02.2013
- Responsible for inherited priority portfolio customers
- Taking care of their funds by giving them better options
- Enhancing portfolio value.
Priority Relationship Manager
Barclays Bank
Karachi, Pakistan
02.2008 - 02.2010
- Responsible for the growth of Sales and Service Center and then Promoted as a Premier Relationship Manager
- Built a new premier client Portfolio and managed them by giving better solutions for their funds and customer services.
Education
Bachelor's - Economics
Karachi University
PakistanSkills
- Excellent verbal and written communication skills
- In-depth knowledge of banking products and services
- Strong lending and management experience
- Outstanding interpersonal and customer service skills
Accomplishments
- President Award at Cadence bank.
- Top Sales person in Houston, Texas at Cadence Bank 2023.
- Best Premier Relationship Manager at Barclays.
Languages
English
Full Professional
Urdu
Native/ Bilingual
Hindi
Full Professional
Timeline
Branch Manager
Cadence Bank
01.2024 - Current
Personal Banker
Cadence Bank
03.2021 - 01.2024
Universal Banker
WALLIS BANK
02.2019 - 02.2021
Office Manager
IT & BUSINESS MACHINE
09.2017 - 02.2019
Account Leader
Abu Dawud
01.2016 - 10.2016
Branch Manager
Habib Bank Limited
10.2012 - 03.2015
Priority Relationship Manager
Standard Chartered Bank
02.2010 - 02.2013
Priority Relationship Manager
Barclays Bank
02.2008 - 02.2010
Bachelor's - Economics
Karachi University