Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Muziyue Jin

Muziyue Jin

Fairfax,VA

Summary

Proactive and results-oriented, I excelled as a Customer Service Representative at Golden Crown Bakery, where I significantly reduced process inconsistencies and championed customer satisfaction. Skilled in account updating and adept as an adaptive team player, I consistently enhanced team efficiency and product promotion strategies, contributing to a streamlined customer experience.

Overview

Work History

Customer Service Representative

Golden Crown Bakery
07.2022 - 08.2022
  • Responded to customer requests for products, services, and company information.
  • Cross-trained and provided backup support for organizational leadership.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.

Education

BBA - Accounting

George Mason University
Fairfax, VA
06-2026

Skills

  • Account updating
  • Scheduling
  • Complaint resolution
  • Adaptive team player
  • Data collection
  • Product promotion

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Customer Service Representative

Golden Crown Bakery
07.2022 - 08.2022

BBA - Accounting

George Mason University

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Muziyue Jin