MV MICHELE VANDAL
Crowley,USA
Summary
Innovative Manager seeks position-offering opportunities for new professional and personal challenges. Self- starter with a positive, can-do attitude who is driven to learn, improve and succeed. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
Work History
Manager/Co Manager
Walmart
DFW Market
11.2003 - 03.2017
- Expert in Shrink Management, P and L's, budgets and wage control
- Compiled and synthesized relevant business data such as financials, performance, and headcount forecasts
- Maximized company revenue by implementing person, project and time
- Focusing on customer, staying in stock, fast friendly and clean
- Ensure that all fresh areas of store are inventoried monthly and total box yearly with accuracy
- Coached and mentored numerous amount of staff members by offering constructive feedback and taking interest in their long-term career growth
- Chosen for select team of Store Managers to assist in opening of new Stores
- Market Champion for Feature Management and Aisle Location processes
- First Store Manager to implement new 2 pm process of unloading and down stacking new merchandise when received.
Store Manager
The Tile Shop
DFW Market
08.2019 - Current
- Assisted in recruiting, hiring and training of team members.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
High School Diploma -
Strawn High School
Strawn, TexasSkills
- Forecasting
- Cost reduction
- Performance tracking and evaluation
- Leadership and mentoring
- Operations management
- Exceptional time management skills
- P&L management
- Decisive leader
- Budgets
- Management Development
- Project management
- Staff training and development
- Issue and conflict resolution
- Effective team player
- Strong communication skills
- Resolution-oriented
- Superior organization skills
- High-energy attitude
- Display design
- Systems and automation applications
- Performance reviewing
Accomplishments
2013, Small format Turn Around Store of the Year, Orlando, Florida, Award in 2013 turned in a reduction in Shrink from a 1.06% to a .56%. Increased profit by 159%
Timeline
Store Manager
The Tile Shop
08.2019 - Current
Manager/Co Manager
Walmart
11.2003 - 03.2017
High School Diploma -
Strawn High School
Mentee
COO Gisel Ruiz
Training
- Seminar on Retail Advertising
- Serve Safe Certification
- Management Development Series understanding the Inventory Recap Report
- Store Manager Development Series Computer Based Learning
Mentee
COO Gisel Ruiz
Training
- Seminar on Retail Advertising
- Serve Safe Certification
- Management Development Series understanding the Inventory Recap Report
- Store Manager Development Series Computer Based Learning