Vanessa Howard
Mansfield,OH
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
5
5
years of professional experience
Work History
Project Manager
Mary McLeod Center
2021.04 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed project phases from planning, designing, scheduling, risk management, and tracking.
- Developed and initiated projects, managed costs, and monitored performance, while eliminating discrepancies in progress.
- Achieved project deadlines by coordinating with contractors to manage performance and driving team success through shared vision and recognition of quality performance..
Office Manager
Ashland University
2022.06 - 2023.01
- Maintained digital filing systems and CRM database with customer updates and report generation..
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Sourced vendors for special project needs and negotiated contracts.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Customer Service Rep (Temp)
Lincare
2021.01 - 2021.04
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Office Coordinator
The Darling Center
2019.01 - 2021.01
- Provided every patient with a unique and personalized experience by performing stellar front and back-office talents.
- Assisted with treatment and procedures from anti-aging to regenerative to naturopathic medicine in primary care and wellness to chronic diseases and cancer care.
- Generated financial and data analytical reports, marketing strategies.
- Managed and coordinated scheduling for 20 medical professionals and staff
- Efficiently oversaw front desk and served as a concierge and manager to ensure adequate systems and administrative procedures such as preparing lab requisitions for testing, collecting payments and creating invoices for patients.
- Answered phone calls in a friendly personalized manner and scheduled appointments for three busy providers.
- Obtained blood samples by flawlessly performing veni-punctured, administered injections as prescribed by the provider, recorded vital signs and performed minor laboratory test using quality controlled and calibrated techniques.
- Educated patients concerning recommendations made by providers.
Education
Bachelor of Science - Business Management
University of Phoenix
Santa Ana, CA06.2021
Skills
- Contract Negotiation Expertise
- Staff Retention
- Business Process Re-Engineering
- Multi-Unit Operations Management
- Budget Administration
- Contract Management
- Project Planning
- Safety Protocols
- Team Bonding
- Project Estimation and Bidding
- Project Management
- Expense Reports
- Cost Containment
- Conflict Management
- Project Scope Analysis
- Client Rapport-Building
- Agile Methodology
- Data Review
- Quality Assurance and Control
Hobbies
Gardening
Painting
Gourmet Cooking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Office Manager
Ashland University
2022.06 - 2023.01
Project Manager
Mary McLeod Center
2021.04 - Current
Customer Service Rep (Temp)
Lincare
2021.01 - 2021.04
Office Coordinator
The Darling Center
2019.01 - 2021.01
Bachelor of Science - Business Management
University of Phoenix
Similar Profiles
Jada MinorJada Minor
Elementary Lead Teacher at Mary McLeod Bethune Day Academy PCSElementary Lead Teacher at Mary McLeod Bethune Day Academy PCS
Anna AdamsAnna Adams
Clerical Associate at McLeod Regional Medical Center-McLeod Spine CenterClerical Associate at McLeod Regional Medical Center-McLeod Spine Center
Eva RzucidloEva Rzucidlo
Director and Chief of Vascular Surgery at McLeod Regional Medical Center, Mcleod Vascular AsDirector and Chief of Vascular Surgery at McLeod Regional Medical Center, Mcleod Vascular As