Summary
Overview
Work History
Education
Skills
Timeline
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Mwamba Chanda

Dallas,GA

Summary

Skilled Business Systems Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over a six-year career.

Overview

6
6
years of professional experience

Work History

Business Systems Analyst

Randstad Technologies, LLC
Atlanta, GA
06.2020 - Current
  • Improved business processes by analyzing system requirements and implementing effective solutions.
  • Identified areas for improvement in current systems architecture and proposed strategies for optimization.
  • Troubleshot and resolved problems with programs and systems.
  • Test, maintain and monitor Application and systems.
  • Trained staff and users to work with Applications and systems.
  • Enhance user experience with thorough testing and troubleshooting of software applications.
  • Reduced project completion times by effectively managing cross-functional teams in agile environments.
  • Troubleshot program and system malfunctions to restore normal functioning.

Junior Software Developer

Delta Air Lines, Inc
Atlanta, GA
03.2018 - 03.2020
  • Troubleshoot software related bugs.
  • Provided Production support and on-call support as needed.
  • Implemented and tested enhancement feature requests to improve product functionality and extend performance.
  • Monitored server logs on a regular basis to detect any anomalies or errors.
  • Collaborated with my team to meet internal developer environment expectations.
  • Identified potential performance bottlenecks within applications and proposed solutions.
  • Participated in code review meetings, providing input on bugs, inefficiencies and potential solutions to emergent issues.
  • Analyzed code and corrected errors to optimize output.
  • Performed regression and performance tests for updated Application areas.

Education

Bachelor of Arts - Computer Science

Georgia State University
Atlanta, GA
12-2019

Skills

  • Root Cause Analysis
  • Production Support
  • Research and Analysis
  • Process Documentation
  • Agile Expertise
  • SQL
  • Object-Oriented-Programming
  • Cross-Functional Collaboration

Timeline

Business Systems Analyst

Randstad Technologies, LLC
06.2020 - Current

Junior Software Developer

Delta Air Lines, Inc
03.2018 - 03.2020

Bachelor of Arts - Computer Science

Georgia State University

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Mwamba Chanda