Mya Allison
Swansea,IL
Summary
Server and bartender with a strong work ethic at Mcdills Irish Pub, excelling in guest engagement and personalized service. Recognized for enhancing customer satisfaction through effective communication and emotional control, while adeptly managing multiple tables. Proven ability to resolve complaints professionally, fostering lasting relationships with patrons.
Overview
4
4
years of professional experience
Work History
Server/bartender
Mcdills Irish Pub
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Can take up to 15 tables at once.
Floor Associate
Ace Hardware
07.2021 - 07.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
Education
Bachelor of Science - Behavioral Science With Psychology
Missouri Baptist University
St. Louis, MO12-2024
Skills
- Guest engagement
- Strong work ethic
- Memory retention
- Team communication
- Personable and friendly
- Strategic thinking
- Adaptable
- Emotional control
Timeline
Server/bartender
Mcdills Irish Pub
08.2023 - Current
Floor Associate
Ace Hardware
07.2021 - 07.2023
Bachelor of Science - Behavioral Science With Psychology
Missouri Baptist University
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