Mya Arline
Tampa
Summary
Proven expertise in customer service and problem resolution, honed at Adecco and Pet Smart. Excelled in high-stress situations, demonstrating exceptional phone etiquette and multitasking abilities. Achieved positive client experiences through effective communication and understanding customer needs, backed by strong computer skills. Collaborated seamlessly in remote settings, ensuring timely and accurate support.
Overview
4
4
years of professional experience
Work History
Work From Home Agent
Pet Smart
03.2023 - 01.2025
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
- Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
- Resolved customer inquiries and complaints from multiple channels with moderate supervision.
- Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
Customer Service Representative
Adecco
02.2021 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled incoming calls and directed them to appropriate departments when necessary.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Built strong relationships with clients through genuine empathy, active listening, and clear communication skills.
Education
Cosmetics
West University
Tampa, FL06.2020
Skills
- Typing speed
- Phone etiquette
- Call handling
- Customer service
- Computer skills
- Understanding customer needs
- Calm and professional under pressure
- Remote office availability
- Teamwork and collaboration
- Problem resolution
- Document and records management
- Data entry
- Issue and complaint resolution
Timeline
Work From Home Agent
Pet Smart
03.2023 - 01.2025
Customer Service Representative
Adecco
02.2021 - 02.2023
Cosmetics
West University
Similar Profiles
Rachel LogueRachel Logue
Pet Smart Employee - Dog Bather/Dog Groomer at Pet SmartPet Smart Employee - Dog Bather/Dog Groomer at Pet Smart
Melissa McleanMelissa Mclean
Animal Groomer at Pet SmartAnimal Groomer at Pet Smart
Teneishia AdamsTeneishia Adams
Pet Care Customer Service Representative at Pet SmartPet Care Customer Service Representative at Pet Smart