Mya Bergendal
Janesville
Summary
Reliable and detail-oriented professional with 7+ years of experience in customer service and fast-paced environments, now pursuing a dental assisting role. Skilled in guest service, organization, and multitasking, while maintaining a calm and welcoming environment. Eager to learn, grow, and contribute to a positive dental office experience.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Server/Bartender
Buffalo Wild Wings
Janesville
12.2019 - Current
- Provide high-quality service to guests in a fast-paced, high-volume environment
- Handle cash, credit card transactions, and POS systems responsibly
- Resolve guest concerns professionally to ensure customer satisfaction
- Maintain clean tables, bar area, and workstations in compliance with health standards
- Collaborate with kitchen and front-of-house staff to ensure smooth service
- Trained new servers on menu items and service protocols
Face shield Assembler
Prent
Janesville
10.2020 - 02.2021
- Assembled components using for production lines
- Collaborated with team members to meet daily production goals efficiently
- Maintained a clean and organized workspace to promote safety and efficiency
- Inspected finished products for quality assurance and compliance with standards
Team Member
Culver's Restaurant
Janesville
12.2018 - 12.2019
- Provided exceptional customer service in a fast-paced dining environment
- Prepared and served food items following health and safety guidelines
- Collaborated with team members to enhance overall guest satisfaction
- Assisted in training new team members on operational procedures
- Processed customer orders accurately using point-of-sale systems
- Handled customer inquiries and resolved issues promptly to ensure positive experiences
- Worked hard to learn required tasks quickly to maximize performance
- Greeted customers upon entering the store with friendly demeanor
Education
High School Diploma -
Joseph A Craig High School
Janesville, WI01-2021
Dental Assisting
Accelerated Academy
Janesville, WISkills
- Customer service and guest regulations
- Cash handling
- POS operation
- Time management and multitasking
- Teamwork and communication
- Organization and cleanliness
- Flexibility and reliability
- Fast-paced adaptability
- Employee training
Certification
CPR certification
Timeline
Face shield Assembler
Prent
10.2020 - 02.2021
Server/Bartender
Buffalo Wild Wings
12.2019 - Current
Team Member
Culver's Restaurant
12.2018 - 12.2019
High School Diploma -
Joseph A Craig High School
Dental Assisting
Accelerated Academy