Mya Cofer
Irving,TX
Summary
Skilled Kinship Specialist focused on positive permanency and providing support to families Great communicator with excellent time management, administrative and customer service skills.
Overview
10
10
years of professional experience
Work History
Kinship Specialist
Texas Department Of Family Protective Services
03.2022 - Current
- Followed company policies and procedures to deliver quality work.
- Conducted contact including home visits and phone calls with kinship caregivers
- Assessed for safety during all home visit. Build rapport with caregivers and children in their homes.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted families in becoming licensed to adopt or become foster parents
- Advocate for clients' to ensure their needs are met
- Worked directly with Conservatorship workers to assist with creating short and long term goals in order to achieve positive permanency
- managed large case load
- 100% with timely monthly reports
Conservatorship Specialist
Texas Department Of Family Protective Services
02.2016 - 03.2022
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services
- Maintained detailed case histories, metrics and reports to meet strict standards
- Visited homes to assess risk of child abuse/neglect, plan for child safety, and strengthen families so they can function without CPS intervention
- Interacted objectively with people who have abused and/or neglected children in their care
- Helped families identify their own strengths and needs to achieve safety for their children while preserving families
- Worked as part of a team, which involved helping other caseworkers with crisis situations, while following directions of the courts and agency
- Worked closely with investigators, attorneys, and CASA volunteers.
- Participated in court hearings and completed appropriate court reports
- Mentored new hires and prepared them to manage their own case load
- Completed local and out of state placements for children
Sales Associate
Victoria's Secret & PINK
01.2013 - 01.2015
- Delivered best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit grown
- Supported a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences.
- Modeled and reinforced brand selling behaviors.
- Assisted in the observation and training of new sales associates, to include mentoring and serving as a shadow partner.
- Communicates effectively with direct manager, sales leadership team, and peers
- Provided feed back on improvement opportunities and any obstacles that hinder execution
Education
Master of Arts - Social Work
The University of Texas At Arlington
Arlington, TX05.2021
Bachelor of Arts - Social Work
The University of Texas At Arlington
Arlington, TX12.2014
High School Diploma -
Amarillo High School
Amarillo, TX05.2009
Skills
- Documenting
- Written and verbal communication
- Able to build rapport and connect with families
- Knowledge about foster care system
- Ability to easily build rapport with families
- Able to adapt to changes
- Interpersonal
- Critical thinking
- Court reports
- Safety
- Resources
- Court reports
- Safety
- Resource
Timeline
Kinship Specialist
Texas Department Of Family Protective Services
03.2022 - Current
Conservatorship Specialist
Texas Department Of Family Protective Services
02.2016 - 03.2022
Sales Associate
Victoria's Secret & PINK
01.2013 - 01.2015
Master of Arts - Social Work
The University of Texas At Arlington
Bachelor of Arts - Social Work
The University of Texas At Arlington
High School Diploma -
Amarillo High School