MYA FARRAR
WASHINGTON DC,DC
Summary
Mobile Department Lead with over five years of experience in customer service, sales, and team collaboration. Demonstrates a visionary approach to enhancing customer experiences through personalized product recommendations and strategic team coaching. Eager to leverage proven leadership and conflict resolution skills to drive organizational success and foster a dynamic, customer-centric environment.
Overview
5
5
years of professional experience
Work History
Mobile Department Lead
Market Place
06.2023 - 03.2025
- Led mobile department, boosting customer engagement and sales through personalized solutions.
- Provided hands-on coaching, enhancing team performance and fostering a collaborative environment.
- Communicated district updates, ensuring seamless operations and informed decision-making.
- Streamlined mobile product displays, significantly boosting customer engagement and driving higher sales conversion rates.
Office Assistant
Miracle Ear
12.2021 - 06.2023
- Streamlined patient check-in/out, enhancing front-desk efficiency and patient satisfaction.
- Accurately processed payments and maintained records, ensuring financial accuracy and transparency.
- Created a welcoming environment, improving patient and visitor experiences.
- Efficiently scheduled appointments, optimizing daily workflow and reducing wait times.
- Streamlined appointment scheduling, enhancing patient flow and significantly reducing waiting times for services.
Best Crowd Management
06.2020 - 10.2021
- Facilitated guest entry and exit, enhancing event flow and guest satisfaction.
- Guided guests efficiently through parking, improving traffic management.
- Ensured safety for attendees and staff, reducing incidents by proactive monitoring.
- Communicated security concerns swiftly to supervisors, maintaining secure environments.
- Fostered a welcoming atmosphere for guests, enhancing their experience and promoting positive event feedback.
Education
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Fortis College-Landover
01.2022
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Bowie High School
01.2020
Skills
Customer service, sales, marketing, conflict resolution, team collaboration
Timeline
Mobile Department Lead
Market Place
06.2023 - 03.2025
Office Assistant
Miracle Ear
12.2021 - 06.2023
Best Crowd Management
06.2020 - 10.2021
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Fortis College-Landover
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Bowie High School