Dedicated restaurant professional with a proven track record in customer service, cleanliness, and teamwork. Committed to enhancing guest experiences through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Sheild's of Troy Pizzeria
Troy, MI
02.2024 - Current
Provided exceptional customer service, ensuring a positive dining experience for guests.
Managed table settings and maintained cleanliness, adhering to health and safety standards.
Assisted in training new staff on restaurant protocols and service techniques.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Handled customer inquiries and resolved complaints efficiently, enhancing guest satisfaction.
Processed payments accurately using point-of-sale systems, ensuring transaction integrity.
Monitored inventory levels of supplies, assisting in ordering to prevent shortages during peak hours.
Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Summer Camp Counselor
Red Run Golf Course
Royal Oak, MI
06.2024 - 08.2025
Supervised group activities and ensured safety protocols during events and outings.
Developed engaging lesson plans that promoted teamwork and skill development among campers.
Facilitated communication between campers, parents, and staff to enhance camp experience.
Trained new counselors on operational procedures and best practices for camper engagement.
Monitored camper behavior, addressing conflicts promptly to maintain a positive environment.
Barista
New Heights Nutrition
Madison Heights, MI
05.2022 - 08.2025
Crafted high-quality beverages
Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
Trained new baristas on beverage preparation techniques and customer engagement strategies.