Mya Grisby
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Personable professional enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
2
2
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Barista
Starbucks
Beachwood
07.2024 - Current
- Prepared and served high-quality beverages to customers.
- Maintained cleanliness and organization of the workspace.
- Assisted customers with menu selections and product recommendations.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash transactions and processed payments accurately.
- Educated customers on seasonal products and promotions effectively.
- Monitored inventory levels and restocked supplies as needed.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Shaker Heights
Shaker Heights , OH03-2026
Skills
- Customer service
- Team collaboration
- Inventory management
- Communication skills
- Time management
- Point of sale operation
- Friendly and outgoing
- Quality control
- Problem-solving
- Active listener
Certification
- Notary
- Certified EKG technician
Timeline
Barista
Starbucks
07.2024 - Current
Shaker Heights