Mya Henderson
Houston,TX
Summary
Driven nursing student with proven expertise in HIPAA Compliance and exceptional Customer Service, honed at South Louisiana Primary Care. Excelled in patient scheduling and vital sign monitoring, enhancing clinic efficiency. Demonstrated ability to foster patient trust and streamline clinical documentation, contributing to improved patient care and satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
South Louisiana Primary Care
10.2022 - 10.2023
- Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained clients vital signs, medical history, medication information, symptoms, and allergies and other information required by physician.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Keeps patients informed of delays and progress of clinical appointments.
- As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
- Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning, and faxing.
- Respect and maintain privacy and confidentiality per HIPAA guidelines.
- Perform telephone messaging and in person screening with appropriate follow up.
Sales Associate
Hibbett Sports
08.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Afternoon Daycare Teacher
Rising Starz Early Learning Center
07.2020 - 04.2021
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Implemented diverse teaching methods to accommodate various learning styles within the classroom setting.
- Developed strong relationships with students and families, fostering open communication and trust among all parties involved.
- Supported positive student behavior by consistently enforcing classroom rules and expectations.
- Promoted social-emotional learning by incorporating character education and conflict resolution strategies into daily activities.
- Collaborated with colleagues to design and implement interdisciplinary lesson plans for a well-rounded educational experience.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Education
Associate Degree In Nursing -
Baton Rouge Community College
Baton Rouge, LAHigh School Diploma -
Zachary High School
Zachary, LA05.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical Terminology
- Vital Sign Monitoring
- Clinical Documentation
- Anatomy and Physiology Knowledge
- Direct Patient Care
Certification
- CPR
- BLS
Timeline
Medical Assistant
South Louisiana Primary Care
10.2022 - 10.2023
Sales Associate
Hibbett Sports
08.2021 - 09.2022
Afternoon Daycare Teacher
Rising Starz Early Learning Center
07.2020 - 04.2021
Associate Degree In Nursing -
Baton Rouge Community College
High School Diploma -
Zachary High School
- CPR
- BLS
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