Mya Hordge
Sparks,GA
Summary
Pursuing a new position dedicated to learn and try new things. Team-oriented and can help improve the team with my determination. Professional with a strong work ethic and a willingness to work as part of a team.
Overview
5
5
years of professional experience
Work History
Stocker
Walmart Supercenter
Valdosta, GA
10.2024 - Current
- Made sure that the shelves were always fully stocked.
- Greeted customers and directed them to the products they requested.
- Attended and participated in sales meetings to stay up to date on current offers and product issues.
Customer Service Representative
Concentrix
Valdosta, GA
05.2025 - 09.2026
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Maintained high levels of customer satisfaction by providing timely and accurate information.
- Collaborated with team members to streamline processes and improve service delivery.
- Utilized CRM software to track customer interactions and ensure follow-up actions were completed.
- Identified recurring issues in customer feedback, contributing to service improvement initiatives.
Cashier
McDonald's
Valdosta, GA
06.2021 - 05.2023
- Processed new orders quickly and accurately, completing [Number]+ daily transactions.
- By highlighting target merchandise with strategic promotional approaches, I was able to consistently meet upsell goals.
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
Education
High School - undefined
Valdosta High School
Valdosta, GA01.2023
Skills
Money handling
Recordkeeping strengths
Equipment operation
Shelving of products
Heavy lifting
Customer relationships
Customer service
Performance improvement
Timeline
Customer Service Representative
Concentrix
05.2025 - 09.2026
Stocker
Walmart Supercenter
10.2024 - Current
Cashier
McDonald's
06.2021 - 05.2023
High School - undefined
Valdosta High School