MYA JONES
Houston,TX
Summary
Detail-oriented professional with experience in patient access and training. Known for effective multitasking and problem-solving abilities, enhancing workflows and patient satisfaction. Eager to contribute to a team focused on quality care and operational efficiency.
Offering excellent communication and organizational skills, ready to adapt and thrive in healthcare environment. Contributes ability to quickly learn healthcare systems and software, alongside strong customer service skills. Ready to use and develop administrative and interpersonal skills in patient service roles.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
Parallon
Houston, TX
04.2025 - Current
- Facilitated patient check-ins and insurance verifications to streamline registration process.
- Assisted patients in understanding financial responsibilities and insurance coverage options.
- Coordinated with clinical staff to ensure timely patient admissions and information accuracy.
- Participated in training sessions to improve knowledge of policies and operational procedures.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.
- Achieved high levels of accuracy in patient data entry, minimizing errors and enhancing record reliability.
- Verified patient insurance eligibility and entered patient information into system.
Waitress Trainer
Dennys Diner
Houston, TX
08.2024 - 03.2025
- Trained new staff in customer service protocols and operational procedures.
- Assisted in developing training materials to enhance onboarding processes.
- Ensured adherence to health and safety standards during training sessions.
- Implemented best practices to improve service efficiency and guest satisfaction.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
High School Diploma -
KLEIN FOREST HIGH SCHOOL
Houston, TXSkills
- Insurance verification
- HIPAA compliance
- Patient registration
- Registration and admissions
- Pre-admission requests
- Data entry
- Interpreting physician orders
- Reliability and dedication
- Medical coding
Timeline
Patient Access Representative
Parallon
04.2025 - Current
Waitress Trainer
Dennys Diner
08.2024 - 03.2025
High School Diploma -
KLEIN FOREST HIGH SCHOOL