Mya Laporte
New York,NY
Summary
Customer-focused Maitre D' with many years of experience building fine dining restaurant environments that delight guests and foster loyalty. Detail-oriented and observant leader with exceptional communication skills and proven history of developing and retaining engaged and proficient team members.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Maitre D' / Hostess
Serafina Always
New York, NY
05.2025 - Current
- Welcomed guests and managing reservations and seating for up to 80 patrons nightly using the OpenTable system.
- Coordinated front-of-house flow, juggling walk-ins and regulars, ensuring smooth handoffs to servers and minimal wait times.
- Proficiently handled orders and payments via Toast POS.
- Provided seating arrangements for guests according to their needs and preferences.
Sales Associates
Coach
New York, NY
08.2024 - 05.2025
- Delivered exceptional customer service, guiding shoppers through luxury ready to wear and accessory’s to match their style and needs, consistently exceeding daily sales targets by 15%.
- Handled high-traffic store operations, including inventory management, visual merchandising, and quick resolutions to customer inquiries.
- Handled POS transactions with speed and precision, juggling cash, cards, and returns while keeping things smooth and professional.
Maitre D'
Nobu Fifty Seven
New York, NY
12.2023 - 10.2024
- Orchestrated seamless dining for high-profile guests, managing reservations and seating for 200+ patrons nightly, upholding top-tier ambiance and service.
- Led a 15+ front-of-house team, blending efficiency with warm hospitality.
- Delivered proactive hospitality, turning challenges—like last-minute VIP requests—into standout moments with quick thinking and charm.
Education
High School For Environmental Studies
New York, NYSome College (No Degree) - Business Management
City College of New York
New York (City), NYSkills
- Customer Service
- Fluent in Spanish
- Strong Communication
- Social Media Marketing
- OpenTable proficiency
- POS transaction handling
- Front-of-house coordination
- Reservation management
- Problem solving
Timeline
Maitre D' / Hostess
Serafina Always
05.2025 - Current
Sales Associates
Coach
08.2024 - 05.2025
Maitre D'
Nobu Fifty Seven
12.2023 - 10.2024
High School For Environmental Studies
Some College (No Degree) - Business Management
City College of New York