Mya Latimer
Woodbridge,VA
Summary
Talented Intake Specialist offering two years of experience in facilitating scheduling for patients and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
4
4
years of professional experience
Work History
Patient Intake Coordinator
Horizons Healthcare Services
01.2024 - Current
- Facilitated timely follow-up appointments for ongoing care management, leading to better long-term health outcomes for patients.
- Contributed to improved office efficiency by managing a high volume of incoming calls related to appointments, referrals, and general inquiries from patients or their representatives.
- Coordinated insurance verifications and authorizations, enabling timely access to necessary treatments for patients.
- Maintained accurate medical records, contributing to better-informed treatment decisions by healthcare providers.
- Managed five to six new patients a day for appointments and follow-up care.
Administrative Intern
Blue Summit Home Healthcare
08.2023 - 11.2023
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
- Conducted research to assist with routine tasks and special projects.
- Created and updated records and files to maintain document compliance.
Program Coordination Intern
Fit4Kids
01.2023 - 05.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Mentoring youth age students on the importance of health and wellness
Volunteer
Atlantic Outreach Group
12.2020 - 09.2021
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Science - Health, Physical Education, And Exercise
Virginia Commonwealth University
Richmond, VA12.2023
Skills
- Patient confidentiality
- Healthcare industry understanding
- Insurance Verification
- Data entry proficiency
- Customer Service
- Multitasking and Organization
- Microsoft Office
- Coaching and Mentoring
Timeline
Patient Intake Coordinator
Horizons Healthcare Services
01.2024 - Current
Administrative Intern
Blue Summit Home Healthcare
08.2023 - 11.2023
Program Coordination Intern
Fit4Kids
01.2023 - 05.2023
Volunteer
Atlantic Outreach Group
12.2020 - 09.2021
Bachelor of Science - Health, Physical Education, And Exercise
Virginia Commonwealth University
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