Mya Moran
Hawley,PA
Summary
Effective and customer-focused, I've worked in multiple fast paced environments throughout my work experience, such as Grant Village Dining room in Yellowstone National Park, as well as the Depot in Mitchell, SD. I've always prioritized costumer service, I strive for guest satisfaction. I am able to use and operate several POS systems. I am qualified in cash handling, alcohol safety, proper server etiquette such serving to the left, and retrieving from the right all thanks to the elite training provided by Xanterra Jobs. I am most definitely a team player, and always willing to help out where help is needed.
Overview
2
2
years of professional experience
Work History
Server
The Depot
03.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Xanterra Parks & Resorts
05.2024 - 09.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
Walgreens
01.2024 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Server
Perkins Family Restaurant
08.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Mitchell Highschool
Mitchell, SD05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Service prioritization
- Team collaboration
- Order accuracy
- Beverage preparation
- Customer service
- Memory retention
- Menu memorization
Timeline
Server
Xanterra Parks & Resorts
05.2024 - 09.2024
Server
The Depot
03.2024 - 10.2024
Cashier
Walgreens
01.2024 - 03.2024
Server
Perkins Family Restaurant
08.2022 - 06.2023
High School Diploma -
Mitchell Highschool
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