Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mya Myers

Houston,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Uhaul Moving And Storage
Houston
09.2021 - 08.2026
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with U-Haul truck, trailer, and storage unit rentals.
  • Answered customer calls about reservations, pricing, and moving equipment.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Processed rental agreements, returns, and payment details in company systems.
  • Verified customer information and rental documents for accurate processing.
  • Coordinated with store teams on vehicle availability and customer requests.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Cashier

Joevsmartshop
Houston, TX
04.2025 - 03.2026
  • Processed customer payments at Joevsmartshop checkout counter.
  • Balanced cash drawer and reconciled point-of-sale transactions.
  • Issued receipts and handled returns at sales counter.
  • Resolved payment issues and supported smooth store flow.
  • Issued receipts, refunds, credits or change due to customers.
  • Scanned merchandise and bagged purchases carefully.
  • Greeted shoppers and answered product questions politely.
  • Answered customer questions and provided store information.
  • Restocked shelves and organized front-end displays.
  • Maintained clean, orderly cashier area throughout shifts.

Education

Hall High School
Houston, TX

Skills

  • Customer service
  • Complaint resolution
  • Transaction reconciliation
  • Cash handling
  • Attention to detail
  • Problem solving
  • Verbal communication
  • Verbal and written communication
  • Teamwork
  • Conflict resolution

Timeline

Cashier

Joevsmartshop
04.2025 - 03.2026

Customer Service Representative

Uhaul Moving And Storage
09.2021 - 08.2026

Hall High School
Mya Myers