Mya Pulley
Knightdale,NC
Summary
Patient-focused professional, equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented at finding balanced solutions and resolving conflicts. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
Work History
Medical Patient Services Coordinator
CorLase Electrolysis & Laser
Cary, NC
02.2024 - 01.2025
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
- Assisted in the implementation of new technologies and processes to improve patient access services.
- Prepared correspondence, reports, memos, and other documents as requested by management staff.
Sales Development Representative
Renewal By Anderson
Garner, NC
05.2023 - 07.2024
- Listened to customer needs to identify and recommend best products and services.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Utilized social selling techniques to build professional networks and identify sales opportunities.
- Customized communication strategies to effectively reach and engage different target audiences.
Front Office Intern
Infants Palace Childcare
Raleigh, NC
05.2022 - 11.2022
- Developed organizational filing systems for confidential customer records and reports.
- Prepared documents such as invoices, bills, and receipts for customers.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Managed office inventory by maintaining documentation of stock.
- Responded to emails regarding customer service issues or questions promptly.
Education
High School Diploma -
Knightdale Highschool
Knightdale, NC05-2024
Skills
- Phone and email etiquette
- Marketing
- Time management
- Customer service
- Microsoft Word
- Adaptability
- Tech Savvy
Languages
English
Professional
Accomplishments
- Honors: Cum Laude
References
References available upon request.
Timeline
Medical Patient Services Coordinator
CorLase Electrolysis & Laser
02.2024 - 01.2025
Sales Development Representative
Renewal By Anderson
05.2023 - 07.2024
Front Office Intern
Infants Palace Childcare
05.2022 - 11.2022
High School Diploma -
Knightdale Highschool
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