Mya Recchia
Des Moines,IA
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for customers.
Overview
4
4
years of professional experience
Work History
Server
Truman's Tavern
Des Moines, Iowa
07.2024 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Implemented feedback from customers to improve service quality and menu offerings.
Amazon Associate
Amazon
Bondurant, Iowa
06.2023 - 01.2024
- Prepared merchandise for purchase or rental.
- Organized backroom areas to maintain a clean and organized work environment.
Service Manager
Hy-Vee
Des Moines, IA
01.2021 - 01.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints in a timely manner.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Facilitated communication between the service department and other company divisions.
- Motivated and supported employees to maintain low turnover.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Created employee work schedules to keep shifts properly staffed.
Education
High School Diploma -
DMACC
Des Moines01-2025
Skills
- Team member support
- Guest engagement
- Effective customer upselling
- Memory retention
- Customer service
- Positive and professional
- Customer feedback management
- Order accuracy
- Order management
- Relationship management
- Performance improvement
Timeline
Server
Truman's Tavern
07.2024 - Current
Amazon Associate
Amazon
06.2023 - 01.2024
Service Manager
Hy-Vee
01.2021 - 01.2023
High School Diploma -
DMACC
Similar Profiles
Raven MurphyRaven Murphy
Hostess/ Waitress at Not Your Mamas Café and TavernHostess/ Waitress at Not Your Mamas Café and Tavern
Emily DeBruinEmily DeBruin
Server at Johnnys TavernServer at Johnnys Tavern
Jesse DunawayJesse Dunaway
Restaurant Waiter at Tavern Restaurant GroupRestaurant Waiter at Tavern Restaurant Group