Mya Richard
Baton Rouge,LA
Summary
Personable Cashier with history of accurate cash management and payment processing. Focused and detail-oriented professional with concise time management skills. Motivated retail sales professional absorbs product knowledge to connect customers with merchandise and drive sales. Skills include recovering shelves, implementing resets and building displays. Customer-focused, adaptable and reliable team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Bartender
People Ready
10.2022 - 01.2023
- Checked identification before serving alcohol to comply with state and federal laws
- Minimized errors by keeping up with customer preferences and current tabs
- Cleaned, organized and replenished supplies to maintain bar appearance.
- Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Cashier
Lowes Home Improvement Stores
05.2022 - 08.2022
- Kept clean, organized and well-stocked checkout areas.
- Bagged, boxed or wrapped products for customers.
- Trained new retail team members in customer service and company policies
- Provided information to customers on products or services.
- Recorded daily transactions in system using correct procedures and focusing on accuracy.
- Built relationships with customers to encourage repeat business.
Retail Associate
Jireh Salon Gifts and Accessories
06.2021 - 04.2022
- Located merchandise for customers to provide high-quality service
- Maintained a clean and orderly checkout area to enhance customer experience
- Sustained revenue by bringing in new customers and continuously connecting with established accounts
- Built attractive displays and merchandised products.
- Processed credit card payments and accurately handled cash.
- Informed customers of promotions and special offers to increase sales.
Customer Service Representative
LSU Financial Aid
03.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Science - Nursing
Louisiana State University And A&M College
Baton Rouge, LA12.2026
High School Diploma -
Thibodaux High School
Thibodaux, LA05.2021
Skills
- Customer service
- Problem-solving
- Product restocking
- Cash register operation
- Handling Difficult Customers
- Positive and professional
- Strong communication
- Help Desk Support
- Call Volume and Quality Metrics
- Call Center Operations
Timeline
Customer Service Representative
LSU Financial Aid
03.2023 - Current
Bartender
People Ready
10.2022 - 01.2023
Cashier
Lowes Home Improvement Stores
05.2022 - 08.2022
Retail Associate
Jireh Salon Gifts and Accessories
06.2021 - 04.2022
Bachelor of Science - Nursing
Louisiana State University And A&M College
High School Diploma -
Thibodaux High School
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