Mya Rutkowski
Spring Lake
Summary
Motivated and personable professional with a strong background in customer service and hospitality. Skilled in creating welcoming client experiences, maintaining high cleanliness standards, and working efficiently in fast-paced environments. Passionate about building confidence in others through intentional service and growing within the beauty industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Lucy's Backyard
07.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu recommendations and answered customer inquiries about food and beverages.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to tables.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Processed customer orders accurately using point-of-sale (POS) system for efficient transactions.
- Handled customer complaints with professionalism, resolving issues to enhance satisfaction levels.
Server
Idle Hour Cafe
06.2024 - 01.2025
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hostess
Paisley Pig Gastropub
06.2022 - 02.2024
- Greeted and seated guests promptly, ensuring a welcoming environment.
- Managed reservation system to optimize table turnover and guest flow.
- Coordinated with kitchen and wait staff to ensure smooth service operations.
- Handled guest inquiries and complaints, fostering positive dining experiences.
Education
High School Diploma -
Grace Academy
Fruitport, MI05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Team collaboration
- Suggestive selling
- Guest relations management
- Team member support
- Calm demeanor
Certification
K18
Barbicide
Barbicide Be Healthy
Barbicide Shear Haven
Timeline
Server
Lucy's Backyard
07.2025 - Current
Server
Idle Hour Cafe
06.2024 - 01.2025
Hostess
Paisley Pig Gastropub
06.2022 - 02.2024
High School Diploma -
Grace Academy