Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Mya Rutkowski

Spring Lake

Summary

Motivated and personable professional with a strong background in customer service and hospitality. Skilled in creating welcoming client experiences, maintaining high cleanliness standards, and working efficiently in fast-paced environments. Passionate about building confidence in others through intentional service and growing within the beauty industry.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Lucy's Backyard
07.2025 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in menu recommendations and answered customer inquiries about food and beverages.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to tables.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Processed customer orders accurately using point-of-sale (POS) system for efficient transactions.
  • Handled customer complaints with professionalism, resolving issues to enhance satisfaction levels.

Server

Idle Hour Cafe
06.2024 - 01.2025
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Hostess

Paisley Pig Gastropub
06.2022 - 02.2024
  • Greeted and seated guests promptly, ensuring a welcoming environment.
  • Managed reservation system to optimize table turnover and guest flow.
  • Coordinated with kitchen and wait staff to ensure smooth service operations.
  • Handled guest inquiries and complaints, fostering positive dining experiences.

Education

High School Diploma -

Grace Academy
Fruitport, MI
05.2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Suggestive selling
  • Guest relations management
  • Team member support
  • Calm demeanor

Certification

K18

Barbicide

Barbicide Be Healthy

Barbicide Shear Haven

Timeline

Server

Lucy's Backyard
07.2025 - Current

Server

Idle Hour Cafe
06.2024 - 01.2025

Hostess

Paisley Pig Gastropub
06.2022 - 02.2024

High School Diploma -

Grace Academy