MYA SANCHEZ
Newark,DE
Summary
Driven professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Blends exceptional time management and organizational skills with attention to detail. Focused with exemplary communication and exceptional clerical abilities. Possesses strong knowledge of best practices and principles involving work assignments, planning, review and training in work procedures. Providing excellent service while adapting to new industry trends and changing customer desires.
Overview
13
13
years of professional experience
Work History
Receptionist
Danyo Plastic Surgery
03.2022 - Current
- Inform, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Perform treatments and created and maintained records of treatment according to company policy.
- Contact patients to prepare for treatment, follow up after services and recommend promotions.
- Clean and disinfected equipment to promote safe and sanitary environment.
Case Processor
Justice Peace Court
08.2014 - 04.2022
- Support multiple courts answering inquiries regarding warrants, citations and procedures
- Complete daily courtroom duties, including document preparation, filing of warrants and court notices
- Operate court financial transactions relating to bonds, fines, bail, etc
- Analyzes case information to determine the appropriate procedures to close cases involving multiple departments
- Provides telephone, clerical and data entry support for the management team
- Interact with the public on a daily basis, responding to their questions and guiding them to the appropriate procedures to close cases
- Liaison for the magistrates and the defendants
- Ensure all legal documentation are updated and approved
- Train and develop new hires
Veterinary Receptionist
VCA Pike Creek Animal Hospital
09.2016 - 04.2017
- Managed medical calendar, including scheduling patient appointments and procedures
- Scanned and filed forms, reports, correspondence and receipts.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
Receptionist
Wilmington Animal Hospital
03.2017 - 03.2019
- Exchanging medical documentation with other hospitals/pharmacies
- Answered phone calls to provide information and medical personnel access
- Processed patient payments and scanned identification and insurance cards.
Customer Service Representative
Delaware SPCA
07.2016 - 07.2017
- Updated medical records to ensure accuracy of patient information
- Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants
- Informed patients of financial responsibilities prior to rendering services.
Sales Associate
Pure Barre
08.2014 - 08.2015
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Kept front desk and lobby clean, clutter-free and orderly to present sanitary atmosphere.
Education
Criminal Justice
06.2015
Skills
- Electronic Medical Record (EMR) Data Entry
- DELJIS Software
- Microsoft/Google Office Suite
Timeline
Receptionist - Danyo Plastic Surgery
03.2022 - Current
Receptionist - Wilmington Animal Hospital
03.2017 - 03.2019
Veterinary Receptionist - VCA Pike Creek Animal Hospital
09.2016 - 04.2017
Customer Service Representative - Delaware SPCA
07.2016 - 07.2017
Sales Associate - Pure Barre
08.2014 - 08.2015
Case Processor - Justice Peace Court
08.2014 - 04.2022
Delaware Technical And Community College - , Criminal Justice
Delaware Academy Of Public Safety And Security - ,
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