Mya Simmons
Farmington,MO
Summary
Results-driven and compassionate healthcare coordinator with experience managing 200+ client caseloads, intake operations, and care service delivery. Skilled in MO HealthNet eligibility, care coordination, client relations, and problem-solving, with a strong focus on compliance and efficiency. Proven ability to improve intake outcomes and maintain high client satisfaction in fast-paced environments. Seeking to contribute to public health and community service programs within the State of Missouri.
Overview
2
2
years of professional experience
Work History
Intake & Service Coordinator
A1 Homecare
Bonne Terre, Missouri
04.2025 - Current
- Manage a high-volume caseload of approximately 200 active clients, ensuring continuity of care and service quality
- Coordinate onboarding and intake processes for new clients, averaging 3 new clients weekly and achieving a record 21 admissions in January 2026
- Oversee MO HealthNet coverage, including eligibility verification, renewals, and client assistance with benefits navigation
- Complete an average of 15 care plan reauthorizations per month, ensuring compliance with state and program requirements
Advanced Personal Caregiver
A1 Homecare
07.2024 - 04.2025
- Provided direct care and support with activities of daily living while ensuring dignity and safety of clients
- Adapted to changing client needs in fast-paced care settings
Research Specialist
Veri Facts
Sterling, IL
03.2024 - 06.2024
- Conducted detailed research with a high level of accuracy and efficiency
- Demonstrated strong multitasking ability while maintaining a typing speed of 75 WPM
Education
Associate of Arts - Psychology
Southwestern Michigan College
12-2022
Skills
- Client Intake & Case Management Support
- Eligibility & Benefits Administration
- Care Plan Coordination & Reauthorizations
- Client Relations & Advocacy
- Documentation, Compliance & Regulatory Standards
- Conflict resolution
- Communication
- Organization & Attention to Detail
References
Available upon request
Timeline
Intake & Service Coordinator
A1 Homecare
04.2025 - Current
Advanced Personal Caregiver
A1 Homecare
07.2024 - 04.2025
Research Specialist
Veri Facts
03.2024 - 06.2024
Associate of Arts - Psychology
Southwestern Michigan College