Mya Thomas
Pembroke Pines
Summary
Developed skills in fast-paced clinical environment, including patient evaluation, treatment coordination, and medical documentation. Demonstrated ability to manage complex cases with precision and care. Seeking to transition into new field, leveraging strong analytical and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Medical Registrar
Nicklaus Children's Hospital
12.2025 - Current
- Process 80+ patient registrations per shift while maintaining one of the highest documentation accuracy rates on the team
- Verify insurance coverage and collect detailed patient information, reducing billing discrepancies and claim errors
- Apply de-escalation strategies to assist distressed patients and families, improving patient satisfaction
- Maintain strict HIPAA compliance when handling sensitive medical and financial information
- Collaborate with clinical and administrative teams to improve patient flow and reduce wait times
- Conducted comprehensive patient assessments to determine appropriate treatment plans.
- Collaborated with multidisciplinary teams to optimize patient care and outcomes.
Sales Associate
Yankee Candle
08.2022 - 11.2023
- Delivered personalized customer service in a high-traffic retail environment, contributing to top store-wide sales performance
- Achieved highest individual sales metrics in the store through product knowledge and consultative selling
- Increased customer retention through relationship-building and tailored recommendations
- Processed transactions accurately using POS system and handled cash reconciliation
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained store presentation and organization, ensuring compliance with brand standards.
Education
Associate of - Psychology
Broward College
01-2025
Bachelor of Applied Arts And Science - Psychology
Florida International University
03-2026
High School Diploma -
Charles W. Flanagan High School
Pembroke Pines, FL06-2023
Skills
- Patient Registration & Insurance Verification
- Customer Service & Conflict Resolution
- De-escalation Techniques
- Data Accuracy & Documentation
- POS Systems & Cash Handling
- Public Speaking
- Team Collaboration
- Time Management
- Computer Literacy
- Tutor
- Strong decision-making
Accomplishments
- Won 1st Place in district AST for Public Forum Debate
- Superlative for best recruiter in Speech and Debate Club
- Superlative for most Artistic in Class of 2023
- Art chosen for 2021-2022 Broward County All Stars Art Exhibition
- Art chosen for Florida Congressional Art District Competition
Languages
Spanish
Professional Working
Timeline
Medical Registrar
Nicklaus Children's Hospital
12.2025 - Current
Sales Associate
Yankee Candle
08.2022 - 11.2023
Associate of - Psychology
Broward College
Bachelor of Applied Arts And Science - Psychology
Florida International University
High School Diploma -
Charles W. Flanagan High School