Maria Griffin
Jamaica
Summary
Detail-oriented professional with expertise in patient registration and insurance verification. Committed to ensuring HIPAA compliance and enhancing patient experience through effective communication and support.
Overview
10
10
years of professional experience
Work History
DIC Registration Associate
Northwell Health
Lake Success
06.2022 - Current
- Verify insurance eligibility and secure authorizations to reduce billing errors and delays.
- Assist patients in understanding benefits, out-of-pocket costs, and financial assistance options.
- Maintain accurate demographic and coverage data in EPIC to support efficient workflows.
Medical Receptionist
The Ima Group
Knew Gardens
02.2020 - 05.2022
- Communicated with insurance carriers to resolve denied claims and verify coverage.
- Confirmed appointments, maintained daily logs, and prepared documentation for disability evaluations.
- Organized patient background files received from state agencies and schedulers.
- Managed physician show sheets and ensured accurate end-of-day completion.
Patient Account Representative
Catholic Health
Melville
01.2016 - 06.2020
- Posted payments, processed refunds, and assisted in account reconciliation.
- Verified insurance coverage and investigated delays in payment.
- Contributed to a collaborative environment through active participation in team meetings.
Education
Associate of Science - Health Sciences
Kingsborough Community College
Brooklyn, NY05-2026
High School Diploma -
Walk in Love Christian Academy
Brooklyn, NY06-2014
Skills
- Patient Registration & Insurance Verification
- EPIC, EHR/EMR Systems
- Microsoft Word & Excel
- Insurance Verification Platforms
- HIPAA Compliance
- Attention to Detail
- Communication & Patient Support
- Organization & Adaptability
- Problem-Solving
Timeline
DIC Registration Associate
Northwell Health
06.2022 - Current
Medical Receptionist
The Ima Group
02.2020 - 05.2022
Patient Account Representative
Catholic Health
01.2016 - 06.2020
Associate of Science - Health Sciences
Kingsborough Community College
High School Diploma -
Walk in Love Christian Academy