Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mya Thompson

Oakland,CA

Summary

Compassionate professional experienced in customer service, caregiving, community supervision, and food service operations. Supports diverse populations while effectively managing client needs and ensuring high operational standards in fast-paced settings. Demonstrates strong interpersonal and communication skills through public-facing roles and social support services.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Tesla
Fremont, CA
01.2025 - 02.2026
  • Delivered high-level customer service and support, addressing client inquiries, resolving issues promptly, and ensuring an exceptional brand experience.
  • Managed administrative workflows, coordinated communications, and maintained accurate records in a fast-paced corporate environment.
  • Collaborated with cross-functional team members to streamline customer satisfaction processes and optimize service delivery.

Caregiver

Oakmont of East Sacramento
Sacramento, CA
01.2023 - 12.2023
  • Provided comprehensive in-home care and daily living assistance to clients, ensuring their health, safety, and physical well-being.
  • Assisted with personal care, meal preparation, medication reminders, and household management tailored to individual care plans.
  • Maintained compassionate, reliable, and confidential support, fostering a safe and dignified environment for clients.

Peer Mentor

Boys and Girls Club
Oakland, CA
01.2021 - 01.2023
  • Supervised and engaged youth participants in recreational, educational, and developmental activities in a structured community environment.
  • Promoted positive behavior, resolved peer conflicts constructively, and enforced facility safety guidelines.
  • Mentored participants, encouraged personal growth, and assisted staff in organizing community events and daily programming.

Line Cook

Popeyes® Louisana Kitchen
Fresno, CA
02.2022 - 10.2022
  • Prepared food items in accordance with strict food safety, sanitation, and quality control standards in a high-volume kitchen environment.
  • Maintained station cleanliness, managed inventory flow, and executed orders rapidly to meet peak service demands.
  • Collaborated effectively with kitchen and front-of-house team members to ensure smooth operations and customer satisfaction.

Education

High School Diploma -

McClymonds High School
Oakland, CA
05-2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Client relations
  • Follow-up skills
  • Team development
  • De-escalation techniques
  • Stock management

Timeline

Customer Service Representative

Tesla
01.2025 - 02.2026

Caregiver

Oakmont of East Sacramento
01.2023 - 12.2023

Line Cook

Popeyes® Louisana Kitchen
02.2022 - 10.2022

Peer Mentor

Boys and Girls Club
01.2021 - 01.2023

High School Diploma -

McClymonds High School