Mya Watson
Covington,Washington
Summary
Achieved notable accuracy in financial transactions and inventory control, contributing significantly to workplace efficiency and customer service excellence. Responsible and proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Cashier
Petco
Covington, WA
06.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Wing Expert
Wingstop Restaurant
Seattle, WA
10.2022 - 03.2023
- Consistently met or exceeded sales targets through effective upselling techniques.
- Developed a comprehensive knowledge of menu offerings to provide detailed information and recommendations to customers upon request.
- Resolved customer complaints quickly and professionally, demonstrating strong conflict resolution skills.
- Enhanced customer satisfaction by providing accurate and timely food orders.
- Assisted in maintaining financial records such as cash management reports or inventory counts; identified discrepancies promptly.
- Cleaned and maintained all areas of restaurant to promote clean image.
Gas Station Attendant
Shell Gas Station
Maple Valley, WA
11.2021 - 08.2022
- Maintained clean and orderly work station, in term with weekly pepsi co. freight.
- Ensured accurate product handling and maintained a balanced rotation and stocking of product at the end of each shift.
- Maintained cleanliness of gas station premises, including fuel pumps, car wash, front and back facing coolers, etc. resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
Kennel Associate
Centennial Kennels
Maple Valley, WA
09.2020 - 07.2021
- Delivered exceptional customer service; handling pets during check-in, performing playtime in play yards, assessing body language in dogs during "potty walks" as well as check-out.
- Reduced instances of illness among boarding pets by closely monitoring their health and immediately notifying supervisors of any issues or concerns.
- Assisted management in the feeding and medicine distributing among animals at the kennel.
- Conducted thorough inspections of kennel areas to identify potential health hazards or maintenance needs, reporting findings and accurately cleaning and sanitizing in term with policy.
Education
High School Diploma -
Tahoma Senior High School
Maple Valley, WA06.2023
Skills
- Customer Service
- Work Ethic and Integrity
- Cash handling and management
- Conflict Resolution
- Patience and Empathy
- Reliability and punctuality
Accomplishments
- Experience in property management for Tang Real Estate investments, "flipping" houses for clients.
- ANEW construction apprenticeship for 3 summers.
- Used Microsoft Excel to develop inventory tracking spreadsheets for family's church.
Timeline
Cashier
Petco
06.2023 - 04.2024
Wing Expert
Wingstop Restaurant
10.2022 - 03.2023
Gas Station Attendant
Shell Gas Station
11.2021 - 08.2022
Kennel Associate
Centennial Kennels
09.2020 - 07.2021
High School Diploma -
Tahoma Senior High School