Myah Gonzalez
Las Vegas
Summary
I am a hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. I work well within team settings.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items.
Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
4
4
years of professional experience
Work History
Tech Support
Cox
Las Vegas
01.2025 - 02.2026
- Provided company users with tech support for IT problems and account maintenance.
- Provided technical support and guidance to staff analysts on project deliverables.
- Provided technical support over the phone or via email, as needed.
- Provided technical support for client inquiries via telephone and email.
- Provided technical support for automation projects, including troubleshooting hardware and software issues.
- Provided technical support and troubleshooting assistance to customers via phone, email, and chat.
- Provided technical support for users experiencing difficulties with the website.
Customer Service Cashier
McDonald's Restaurant
Las Vegas
06.2022 - 01.2025
- Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, credit card, and gift cards.
Stocked shelves with merchandise when needed.
Issued receipts, refunds, credits or change due to customers.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and had sufficient change.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained a clean and organized cashier area for optimal service.
- Handled cash, credit, and mobile payments accurately and securely.
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer complaints with patience and professionalism.
- Trained new cashiers on procedures and customer service standards.
- Resolved customer complaints in a professional manner.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
GED -
Acceleration Academy
Las Vegas, NV03-2026
Skills
- Technical support
- Troubleshooting techniques
- System Diagnostics
- Troubleshooting Hardware
- Incident Management
- User support
- Support services
- Customer Service
- Team collaboration
- Conflict Resolution
- Communication skills
- Cash management
Timeline
Tech Support
Cox
01.2025 - 02.2026
Customer Service Cashier
McDonald's Restaurant
06.2022 - 01.2025
GED -
Acceleration Academy