Myah Johnson
NEWBERRY,FL
Summary
Offering reliable and adaptable approach to financial service roles, eager to learn and develop in Real Estate setting. Brings understanding of customer service, integrity, principles and basic financial transactions.
Offering blend of leadership qualities and strong desire to learn and grow within the Real Estate environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills.
Offering friendly and professional demeanor, ready to learn and excel in dynamic environments. Brings understanding of member interaction, coupled with ability to quickly adapt to new tasks.
Overview
4
4
years of professional experience
Work History
Teller
Campus USA Credit Union
10.2022 - Current
- Referred customers to other banking departments for specialized services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Monitored and verified suspicious activity on customer accounts.
- Educated customers on use of banking website and mobile apps.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Manager
Woodyard Grill
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- closed down the restaurant while balancing all drawers and the final deposit.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Server
Woodyard Grill
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
FANgineer
Gator Hospitality
07.2021 - 02.2023
- Worked effectively in fast-paced environments.
- Giving the premium members a VIP experiences with all inclusive meals, prizes, hospitality.
- Worked during Basketball,Baseball, and football seasons.
- Contributed to Gator hospitality by also offering to walk customers to their seats they could not find.
- Skilled at working independently and collaboratively in a team environment.
- Provided exceptional hospitality by greeting guests warmly upon arrival and offering assistance throughout their visit.
- Regularly inspecting bathrooms, Champions club, premium seating, Touchdown Terrace.
- Ushered Players, Team Players, VIP members, Champion Club members, premium section players up to the floor of their liking.
- Applying the correct color and correct wristbands to UF students.
Education
High School Diploma -
SANTA FE HIGH SCHOOL
Alachua, FL05-2022
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Approachable
- Goal-oriented focus
- Multitasking
- Problem-solving
- Organizational skills
- Personable guest service
- Adaptability
- Computer Literacy
- Interpersonal Skills
Timeline
Teller
Campus USA Credit Union
10.2022 - Current
Manager
Woodyard Grill
03.2022 - Current
FANgineer
Gator Hospitality
07.2021 - 02.2023
Server
Woodyard Grill
03.2021 - Current
High School Diploma -
SANTA FE HIGH SCHOOL
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