Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myana Ae

Cato

Summary

Dynamic Assistant Manager at Dollar General with a proven track record in enhancing customer satisfaction and driving sales through effective merchandising strategies. Skilled in money handling and team leadership, I foster a positive work environment while mentoring staff and ensuring accurate financial reporting. Committed to delivering exceptional service and operational excellence.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Dollar General
09.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Cato Meridian High School
Cato, NY
06.2018

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Dollar General
09.2020 - Current

High School Diploma -

Cato Meridian High School

Similar Profiles

CREATE PROFILE