My'Asha Wilson
San Antonio,TX
Summary
Driven by a commitment to excellence, I leveraged teamwork and documentation skills at Ultimate Medical Academy Online to enhance enrollment and collaboration. My experience includes boosting student engagement, facilitating staff and volunteer training at Volunteers Of America, and providing comprehensive case management at Philadelphia Mental Health Care Corporation, demonstrating a proven track record in improving client outcomes. Organized and detailed to manage multiple, concurrent tasks. Proven to build trust and rapport with participants.
Overview
6
6
years of professional experience
Work History
Admission Representative
Ultimate Medical Academy Online
05.2024 - Current
- Continuously improved personal knowledge of academic programs offered at our institution, ensuring accurate representation of program details during interactions with prospective students.
- Contributed to a positive work environment within the admissions office through active collaboration with colleagues on various projects and initiatives.
- Increased student enrollment by conducting informative and engaging campus tours for prospective students and their families.
Social Service Coordinator
Volunteers Of America
12.2019 - 04.2023
- Organized workshops and training sessions to enhance the skills of staff members, volunteers, and community partners.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Reviewed client case files regularly to ensure up-to-date documentation, adherence to agency guidelines, and timely follow-ups as needed.
Case Management Social Worker
Philadelphia Mental Health Care Corporation
10.2018 - 09.2019
- Supported clients in navigating complex social systems, assisting them in accessing appropriate resources such as housing, employment, and healthcare services.
- Established ongoing clinical relationship with clients, evaluating progress, performing follow-up after referrals and continuing assessments to adjust treatment plans.
- Maintained up-to-date knowledge of community resources through ongoing professional development and networking activities.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ12.2020
Skills
- Teamwork and Collaboration
- Documentation and Recordkeeping
- Task Prioritization
- Excellent oral and written communication skills
Timeline
Admission Representative
Ultimate Medical Academy Online
05.2024 - Current
Social Service Coordinator
Volunteers Of America
12.2019 - 04.2023
Case Management Social Worker
Philadelphia Mental Health Care Corporation
10.2018 - 09.2019
Bachelor of Arts - Psychology
Rowan University