Mychael Bird
Escondido,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
YardHouse Darden Restaurants
12.2022 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Mikko Sushi
01.2022 - 11.2022
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate of Arts - Business Administration
Bakersfield College
Bakersfield, CA12.2024
Skills
- Strong Work Ethic
- Guest Engagement
- Food safety practices
- Cash Handling
- Relationship Management
Timeline
Server
YardHouse Darden Restaurants
12.2022 - 08.2024
Server
Mikko Sushi
01.2022 - 11.2022
Associate of Arts - Business Administration
Bakersfield College
Similar Profiles
Ryan MorrisonRyan Morrison
Restaurant Manager at YardHouse Darden RestaurantsRestaurant Manager at YardHouse Darden Restaurants
Randi MillsRandi Mills
Server at YardHouse Darden RestaurantsServer at YardHouse Darden Restaurants
Briana OrozcoBriana Orozco
Waitress Trainer at YardHouse Darden RestaurantsWaitress Trainer at YardHouse Darden Restaurants